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Reminder: Perpetual License Sales ending February 1, 2022

  • 1.  Reminder: Perpetual License Sales ending February 1, 2022

    GENESYS
    Posted 23 days ago
    Latitude Community:

    Reminder that effective February 1, 2022 Genesys will offer only subscription licensing for on-premises deployments of Latitude by Genesys. Perpetual licenses will no longer be offered.  End of Sale for Perpetual Licenses of Latitude by Genesys will conclude January 31, 2022.


    • Customers who have purchased perpetual licenses for Latitude by Genesys still will be able to use these products after February 1, 2022 at licensed capacities.
    • Customers may renew maintenance contracts for perpetual licenses to continue receiving support for and updates to Latitude by Genesys.
    • Customers who need to expand their Latitude by Genesys systems after February 1, 2022 may do so by purchasing additional subscription licenses. There is no need to convert existing perpetual licenses to subscription licenses.
    • Subscription licenses include product use, support, and updates during the subscription period.
    • Subscription licensing also offers a range of premium support and professional services options.
    • Genesys introduced subscription-based licensing for premise products in 2017 to lower up-front cost, allow more favorable accounting treatment, and increase licensing flexibility.
    • For more information on the End of Sales for Perpetual Licensing and migration options for Latitude by Genesys, please contact your Genesys account representatives Kenny Baker, Lacey Kuhlmann and Jeff Calnan

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    Ian Winder
    Business Owner - Latitude by Genesys
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