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Display name on analog Stations vs IP Phones

  • 1.  Display name on analog Stations vs IP Phones

    Top 25 Contributor
    Posted 7 days ago
    Hello while setting up a new Environment at work I noticed that Analog stations (stand-alone phone) will display the Station Name for internal calls while IP stations (Managed Workstations) will display what is listed in the Label.   is there a way to change the analog (stand-alone Station) to display a label instead of the station name.
    #SystemAdministration

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    Greg Ackinclose

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  • 2.  RE: Display name on analog Stations vs IP Phones

    GENESYS
    Posted 7 days ago
    OK, so they are both using the SIP ID.

    With a Managed IP phone, by default this is the same as the label, whereas with an unmanaged station, it is whatever you have set it up to be, which sounds like it's the station name?

    HTH

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    Paul Simpson
    Senior Technical Instructor
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  • 3.  RE: Display name on analog Stations vs IP Phones

    Top 25 Contributor
    Posted 6 days ago
    thanks for the reply.
    actually the IP phone has a Sip ID of something like RSP1234 and displays the label of "1234 username" while the analog phone has a name of RS6789 and displays 6789. i'm looking to find a way (without changing the name of the analog station) to display "6789 username"  does this make sense?
    thanks again.

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    Greg Ackinclose
    Appvion, Inc.
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