From a Solution Architect point of view I would like to get an brief idea about different components involved in each of the
Genesys Products i.e. PureCloud, PureConnect and PureEngage(OnPrem & Cloud).
Also which of the these products are used in Genesys Solutions i.e. Customer Service, Marketing and Sales.
Kindly suggest links for suitable Docs, Videos or Matrix to get the understanding.
#Sales Questions
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Avirup De
TELEAPPS INDIA PVT LTD
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