A place to ask questions, connect with others, and stay in the know
In this episode, Community Manager Matt meets with Jeff Ritter and Sheela Sridharan to walkthrough the Genesys' Beyond training site and certification program! Make sure to watch through the full episode to catch two new segments and learn how you can win a free Genesys Certification Exam!Wallboard Resources:https://help.mypurecloud.com/articles/create-a-wallboard-account/https://help.mypurecloud.com/articles/add-and-edit-performance-dashboards/We'll announce the Exam winners in our next episode! :)
Every year, Genesys® delivers more than 70 billion remarkable customer experiences for organizations in over 100 countries. Through the power of the cloud and AI, our technology connects every customer moment across marketing, sales and service on any channel, while also improving employee experiences. Genesys pioneered Experience as a ServiceSM so organizations of any size can provide true personalization at scale, interact with empathy, and foster customer trust and loyalty. This is enabled by Genesys Cloud™, an all-in-one solution and the world's leading public cloud contact center platform, designed for rapid innovation, scalability and flexibility. Visit www.genesys.com.