A place to ask questions, connect with others, and stay in the know
The moment many of us have been eagerly awaiting is upon us! The Hybrid Media Orgs feature team is pleased to open applications for beta candidates.Hybrid Media Orgs provides customers with the ability to run cloud media (GCV/BYOC Cloud) and premises Edges simultaneously and seamlessly within an Org. GUI based tools allow telephony administrators to convert the Org to Hybrid and create and connect cloud and premises Sites with a new concept called "Site Links".
If you and your organization would like to be considered for participation in the Hybrid Media Orgs beta, please completely fill out this survey. Upon submission, your Org will be added to the pool for consideration. There is no guarantee a particular Org will be accepted into the beta.
Every year, Genesys® delivers more than 70 billion remarkable customer experiences for organizations in over 100 countries. Through the power of the cloud and AI, our technology connects every customer moment across marketing, sales and service on any channel, while also improving employee experiences. Genesys pioneered Experience as a ServiceSM so organizations of any size can provide true personalization at scale, interact with empathy, and foster customer trust and loyalty. This is enabled by Genesys Cloud™, an all-in-one solution and the world's leading public cloud contact center platform, designed for rapid innovation, scalability and flexibility. Visit www.genesys.com.