Hi All -
I'm Rick McGlinchey, one of the co-founders of PureInsights. We provide advanced analytics and reporting capabilities for Genesys Cloud DX.
I'm based in Indianapolis, Indiana, USA and was one of the first 50 employees at Interactive Intelligence, the company that created the platform now known as Genesys Cloud. Been in contact center for over 25 years and loves me some data!
Other likes include Indian, Thai, Mexican, French and Italian cuisine.
New AppFoundry partners feel free to contact me via DM if you have questions about getting acclimated to AppFoundry - we've been in the program for almost 5 years (starting with ININ back in 2016).
best regards,
Rick McGlinchey
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Rick McGlinchey
Co-Founder, PureInsights
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Original Message:
Sent: 07-20-2021 09:03
From: Melissa Ly
Subject: Introduce Yourself!
Hi everyone,
Nice to meet you, I'm Melissa, the Online Community Specialist here at Genesys. I work with @Matt Lawson, our Community Manager.
Excited to be part of the AppFoundry Community.
I'm new to Genesys, hitting my 60 day mark very soon. My background is in community management and operations serving small to medium sized businesses and enterprise customers.
In my free time, I enjoy collecting stickers and rewatching Downtown Abbey over and over again!
Looking forward to learning a little more about everyone here.
Cheers,
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Melissa Ly
Genesys - Employees
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