|
Beta Announcement: Allow Native Headset Controls In Embedded Clients
|
2
|
yesterday
by
Thomas Prendergast
|
|
|
Task Work Item Routing
|
11
|
yesterday
by
Chris Bohlin
Original post by
Martin Bunting
|
|
|
External Contact Name Displayed in Call History
|
2
|
2 days ago
by
Jason Wolfgang
|
|
|
Beta - New AudioHook queue setting and Architect flow action
|
12
|
2 days ago
by
Ewald Lap
Original post by
Rebecca Owens
|
|
|
Upcoming Beta: Alerts with contextual information
|
11
|
6 days ago
by
Nikhil Ponnam
|
|
|
Genesys Audio Connector
|
21
|
6 days ago
by
Alejandra Santiago
|
|
|
Upcoming Beta! Genesys Cloud Functions
|
1
|
6 days ago
by
Breno Canyggia Ferreira Marreco
Original post by
Richard Schott
|
|
|
Feedback Required: Versioning Lifecycle Management in Architect
|
0
|
9 days ago
by
Gemma Alvarez
|
|
|
Division awareness: secondary statuses -INB-I-1190
|
9
|
12 days ago
by
Becky Powell
Original post by
Pete Schroeder
|
|
|
Voice-Barge in
|
4
|
12 days ago
by
Philip Thys
Original post by
Kyle Kirk
|
|
|
Staffing Group Beta - How to See staffing group ingo on Time Off Requests View
|
12
|
13 days ago
by
Melissa Palmer
Original post by
Gina Palmer
|
|
|
Now Recruiting! Journey Flows
|
8
|
13 days ago
by
Julianne Chaloux
|
|
|
Web Messaging - End-User can Clear the Conversation
|
37
|
15 days ago
by
Sanjay Dadlani
Original post by
Angelo Cicchitto
|
|
|
Interaction Categories - Speech & Text Analytics - Beta
|
9
|
16 days ago
by
Andy Boland
|
|
|
journey flows problem
|
1
|
27 days ago
by
Julianne Chaloux
Original post by
Clayton Curtis
|
|
|
Agent UI - New messaging component - Beta
|
0
|
28 days ago
by
Mate Janos Foldi
|
|
|
Please nominate Community Rockstars!
|
0
|
one month ago
by
Nicole Milliken
|
|
|
Refreshed email component for agents Beta
|
7
|
one month ago
by
Charlotte Ellis
Original post by
Mate Janos Foldi
|
|
|
Upcoming Beta - Direct Routing
|
65
|
one month ago
by
David Farrell
Original post by
trey buck
|
|
|
It's Beta time! Mobile Messaging SDK for native platforms
|
5
|
one month ago
by
David Kempl
|
|
|
Hurry! Prop Bets Challenge is ending soon!
|
0
|
one month ago
by
Nicole Milliken
|
|
|
Is the BETA for division awareness external contacts active?
|
5
|
one month ago
by
Becky Powell
Original post by
Giovana Moreira
|
|
|
Journey Flow Beta
|
2
|
one month ago
by
Nicole Milliken
Original post by
Robert Wakefield-Carl
|
|
|
"Catch" your chance to win a prize!
|
0
|
one month ago
by
Nicole Milliken
|
|
|
Using in Beta in Dev/Test vs Live Production environment
|
1
|
2 months ago
by
Bradley Murlin
Original post by
Melissa Callender
|
|
|
HRIS Agent Sync
|
2
|
2 months ago
by
Damaris Scott
Original post by
Rajasekar Palanisamy
|
|
|
New Q&A Show targets WebRTC questions!
|
0
|
2 months ago
by
Nicole Milliken
|
|
|
Beta Announcement: Co-browse for Voice via Messenger
|
5
|
2 months ago
by
Valentin Koulaksezian
Original post by
Chad Hansen
|
|
|
Nuance Recognizer ASR
|
17
|
2 months ago
by
Alejandra Santiago
|
|
|
Updates and materials to the Salesforce BYOT Beta
|
18
|
2 months ago
by
John Gorry
Original post by
Yongwook Lee
|
|
|
🎁 Calling All Elves: Join the Genesys Holiday Magic for a Special Someone 🌟
|
21
|
3 months ago
by
Lin Gary
|
|
|
Workspace Tabs
|
32
|
3 months ago
by
Emily Kammerer
Original post by
Anik Dey
|
|
|
Beta Requirements
|
6
|
3 months ago
by
Ryan Cheesman
Original post by
Jacqueline Turner
|
|
|
BETA HQ UPDATE: A New Look & Beta Board!
|
1
|
3 months ago
by
Anton Vroon
Original post by
Lin Gary
|
|
|
were we pulled from beta on work items
|
1
|
3 months ago
by
Chris Bohlin
Original post by
Clayton Curtis
|
|
|
Work Item question
|
1
|
3 months ago
by
Chris Bohlin
Original post by
Clayton Curtis
|
|
|
Staffing Groups for Time off Limits
|
5
|
3 months ago
by
Araceliz Scott
Original post by
Paul Simpson
|
|
|
Now Recruiting - Intent Miner Portuguese Support
|
0
|
4 months ago
by
Nicola Conlon
|
|
|
Digital Bot ACD transfer fails
|
2
|
4 months ago
by
Trevor Armstrong
|
|
|
Skills Based Dialing for Preview & Progressive Campaigns - Beta
|
7
|
4 months ago
by
Jesica Poliszczuk
Original post by
Chad McCormick
|
|
|
Now Recruiting! Architect Flow Insights: Frequency (Bot Flows)
|
0
|
4 months ago
by
Julianne Chaloux
|
|
|
Callback Automation
|
5
|
4 months ago
by
Tina Yocum
|
|
|
Learning Rich Text Editor
|
0
|
4 months ago
by
Paul Turner
|
|
|
Beta Announcement - Dynamic Outcome Targeting
|
0
|
4 months ago
by
Roy Dotan
|
|
|
Upcoming Quality Management betas!
|
2
|
4 months ago
by
Vaun McCarthy
Original post by
Herrick Mai
|
|
|
Beta Announcement: Genesys Native Agent Assist Voice is Now Open
|
43
|
4 months ago
by
Vaun McCarthy
Original post by
Jane Hendricks
|
|
|
Workitem Task management - Notification Issue
|
3
|
4 months ago
by
Chris Bohlin
Original post by
Trevor Armstrong
|
|
|
New Q&A Episode is all about Bots!
|
0
|
4 months ago
by
Nicole Milliken
|
|
|
We think you know this Rockstar! Congratulate them now!
|
0
|
4 months ago
by
Nicole Milliken
|
|
|
Bot Bash is wrapping up! Get your stories in now!
|
0
|
4 months ago
by
Nicole Milliken
|
|