PureConnect

1 to 50 of 8190 threads (31.6K total posts)
  Thread Subject Replies Last Post Status
Feedback Survey not Working after Migration
0 14 hours ago by Dan Kenneth Sta Iglesa
IC service not starting gracefully nor manually in some instances - 2021R4 P20 0 2 days ago by Shane Jenkins
Working Faxes and Calls At Same Time With Media 2 License
0 2 days ago by Jon Mercer
Issues with audio when doing transfers using Softphone
3 2 days ago by Andreas Tikart
Original post by Jon Mercer
IC Business Manager (ICBM) AddIn
0 4 days ago by Dustin Battistone
Workgroup's voicemails to Outlook 4 5 days ago by Tami Bogatiuk
Original post by Anjelo Brian De Jesus
Chat - ADA compliant?
0 5 days ago by Richard Chia
Managed phone , 2 line setup
0 10 days ago by Bart Lunn
Who's Ready for Community Rockstar Status? 0 11 days ago by Matt Lawson
Interaction Connect Add-in view
3 13 days ago by Manash Kumar
Original post by Salim Nouh
Addin in interaction desktop
0 13 days ago by Manash Kumar
Reporting more emails handled than offered
0 16 days ago by Alex Belec
Last chance to win! Submit your GKN feedback.
0 17 days ago by Clay Tison
Requesting Document: Interaction Administrator Printed Help for version 2021 R4
1 17 days ago by Trent Vance
Original post by Shiva Kumar
Additional Follow up
0 17 days ago by Xolane Mahlangu
Using Auto Dialer to complete queue callback function
15 18 days ago by Stephane Gagnon
Original post by Frank Tobar
What is the best fit? 3 18 days ago by Alex Belec
No Ringing Sound
3 18 days ago by Cenk Gündüz
Original post by Sukhadeo Prasad
Metric for capturing a metric for time callbacks get routed to an agent
1 24 days ago by Raymond Hicks
Original post by Rob Kemp
CIC and Media Server not in domain 4 one month ago by Gideon Val Villorente
Original post by Pavel Broska
Replacing Voice recordings for Attendant 3 one month ago by Gideon Val Villorente
Original post by Christopher Becker
Restarting StatServer or StatServerAgent - PMDB Error at the end of most intervals 2 one month ago by Shane Jenkins
Test Drive the New Genesys Knowledge Network - Win a Prize!
0 one month ago by Clay Tison
Mixed utilization 1 one month ago by AARON LAEL
Original post by Pavel Broska
List of logged in users
0 one month ago by Sukhadeo Prasad
Chat Widget Issue 0 one month ago by Chudi Igboemeka
Microsoft Power BI - Does It Work with PureConnect Prem / Cloud? 8 one month ago by Espen Waage
Original post by Barry Farrington
Setting UP MOS and QoS Alert
0 one month ago by Allain Jovellano
Issue with remote call center person's system occasionally not coming off hold
0 one month ago by Jon Mercer
Modifying Email Case Priority
4 one month ago by Espen Waage
Original post by Prateek Sethi
Oracle 19C Validation
3 one month ago by KANNAN GOPALAKRISHNAN
FTP use, server Parameters and _migrated 2 one month ago by Christopher Becker
SIP Softphone and Azure Active Directory
0 one month ago by Jon Mercer
ipTTY / Accessibile Solutions
7 one month ago by Amit Lekhi
Original post by Cody Dzik
Consulting call survey 0 one month ago by Mohannad haddad
Overlapping Calls.
1 one month ago by Raymond Hicks
Original post by Dan Kenneth Sta Iglesa
SIP soft phone - sometomes pick up call not possible
18 one month ago by Alexander Opitz
DID Not Reassigned to New user
1 one month ago by Greg Hanson
Original post by Claudette Reid
Basic Station License Double Dipping
3 one month ago by Scott Williams
Original post by Jon Mercer
ICWS - Statistics Catalog - Not Found: ASA, Average Handle Time, After Call Work 0 one month ago by Ali Aljohani
SIP certificate login
13 2 months ago by Jon Mercer
Interaction Connect missing tab
0 2 months ago by Gunadi Arunanto
Trying to convert .sasf to .wav files
0 2 months ago by Brad Knierim
Permissions for Interaction Administrator
2 2 months ago by Jon Mercer
Internal voicemail not being delivered but voicemails from external caller works as expected
1 2 months ago by Leo De La Garza
Original post by Shane Jenkins
ASR Server Web Interface not loading
0 2 months ago by Josh Herron
How to capture MoS & Jitter Value on PureConnect platform. 0 2 months ago by Subhash Srivastava
Interaction Center is not responding
1 2 months ago by Magudeeswaran N
Original post by Tayfun Dumlupınar
SIP Softphone and Interaction Desktop Require Running As Admin.
0 2 months ago by Jon Mercer
Call Recording Search 0 2 months ago by Scott Williams