PureConnect

1 to 50 of 7582 threads (29.5K total posts)
Thread Subject Replies Last Post
Poly Headsets
1 10 hours ago by Blayne Mathieu
Original post by Sam Leis
Interaction Dialer
1 12 hours ago by Paul Simpson
Original post by Sajed Salah
Interaction Connect Add Ring Sounds
0 13 hours ago by Nelson Torres
PureConnect for Salesforce cookie error logging in
1 15 hours ago by Praveen D'Costa
Original post by Craig Andree
Using AES Encryption in Handlers
0 yesterday by Subhash Srivastava
Agent screen pop from handler
1 yesterday by Cenk Gunduz
Original post by Sean McGrath
Reporting on Call Transfer Source and Target
4 3 days ago by Craig Petermann
Original post by Kristin Rappe
Genesys Support - Issues
37 3 days ago by Corey Blosser
Original post by Egill Palsson
Recovering Deleted Schedule - is it possible? 4 3 days ago by Kenn Lambing
Original post by Jeff Hoogkamer
IC SQL Database and TLS 1.2 0 4 days ago by Shane Jenkins
Marquee Custom fields from DB 4 4 days ago by Franz Jerome De Guzman
Original post by Evan Doherty
Interaction Connect - remove collaborate button when integrating with Genesys Cloud
0 4 days ago by Stefan van Steen
Genesys WFM - identifying agent location?
0 4 days ago by Karen Bolton
PureConnect Integration with Microsoft Teams.
0 5 days ago by Subhash Srivastava
Marquee Customization
0 5 days ago by Franz Jerome De Guzman
Display name on analog Stations vs IP Phones
2 6 days ago by Greg Ackinclose
Analog station to IP paging doesn't hang up the call 0 7 days ago by Greg Ackinclose
Intra-Day Monitoring (Reforecasting)
1 7 days ago by Kenn Lambing
Original post by Dalvir Dhamrait, CPA, CMA
Interaction Fax for Mac?
2 10 days ago by ryan hedlund
Original post by Niki Mason
Remote number issues
12 10 days ago by Pete Schroeder
Original post by Chris Tancred
Status and Logged Off
2 10 days ago by Vincent Heijmans
Original post by Sajed Salah
Scheduling Filters
8 12 days ago by Carmen Chapman
Optimizer Route Groups Acitve
0 12 days ago by Patricia Oaks
Icelib and secure input 0 13 days ago by Sean McGrath
Icons for Status
2 14 days ago by Sajed Salah
Status of CX Insights for PCC 3 17 days ago by Sai Prem M
Original post by Barry Farrington
Interaction Connect Addins with ICWS
1 18 days ago by AARON LAEL
Original post by Chun Wei Yong
Webchat Idle Timeout - Workgroup
3 18 days ago by Chun Wei Yong
Original post by Mirza Baig
Log viewing
1 19 days ago by ryan hedlund
Original post by Brandon Weaver
schedule graph vs forcast graph
0 20 days ago by Scott Williams
Interaction Details
10 25 days ago by Sajed Salah
Survey - Assign to Agent 4 27 days ago by ryan hedlund
Original post by Andrew Wooster
Copy caller number to clipboard in action
4 28 days ago by Yusuke Higashino
Chat Widget Message on Accept
1 28 days ago by Georgia Broske
Feedback for PureConnect documentation
2 28 days ago by Kevin Kuhns
Original post by Rick Bennett
Unable to transfer to Attendant Profile from Int. Desktop or Int. Connect 11 one month ago by Benjamin Sample
Original post by Shane Jenkins
handler does not accepts characters in utf-8 encoding 1 one month ago by Egill Palsson
Original post by Pavel Broska
WebRTC phone is not switching to Connected status
0 one month ago by Katie Dodge
WebRTC Issues after CIC failover
0 one month ago by Michael Husk
Handlers residing in memory even after deletion
0 one month ago by Vineet Kakroo
Test Message
1 one month ago by Paul Simpson
Original post by Ian Parsonage
ICBM Alerts & Screen Recording
4 one month ago by Nelson Torres
Change focus among custom addin-s automatically 0 one month ago by Pavel Broska
Office Telephony on PureConnect
24 one month ago by Subhash Srivastava
How to get "My responses" for particular agent through ICWS ro custom handler 0 one month ago by Pavel Broska
Handler for chat processing and customization points in them 0 one month ago by Pavel Broska
Media Servers and HSTS Vulnerability 4 one month ago by Shane Jenkins
Enabling and disabling call listening features
1 one month ago by ryan hedlund
Original post by Marc Burling
Using third party solution with Genesys for Social media
1 one month ago by Mohammed Khaleel
schedule call back for Manual outbound call 2 one month ago by Mohammed Khaleel