PureConnect

1 to 50 of 7598 threads (29.6K total posts)
Thread Subject Replies Last Post
Unrecognized DTMF
1 8 hours ago by Wayne Rhodeback
Genesys Support - Issues
46 8 hours ago by Wayne Rhodeback
Original post by Egill Palsson
Dialer Pacing
2 10 hours ago by Paul Simpson
Original post by Rechelle McConne
PureConnect Server Replacement & Media Servers 1 10 hours ago by Scott Williams
Original post by Andrew Wooster
Interaction Desktop
0 11 hours ago by Sajed Salah
Intraday monitoring - Scheduling Unit
0 16 hours ago by Jyoti Panesar
Disable Ability to Tick In/Out of Workgroups
2 16 hours ago by Trent Vance
Original post by Anastasia Brown
Can we able to move Screen Recordings from Recording server to Another Server
2 22 hours ago by Min Ko
Icelib and secure input 0 yesterday by Sean McGrath
Support woes - what happened to Genesys support?
3 yesterday by Richard Chia
Users' email address
2 yesterday by Brad Goff
Original post by Kenn Lambing
PhoneConnect Interaction Attendant Profile change
0 5 days ago by Mauricio Rascon
ICWS & reporting on interactions
4 5 days ago by Tyler Style
Interaction Connect Client Application freeze and logouts on Refresh 0 6 days ago by Mirza Baig
Does system threshold data exist for CIC platform (documented)
0 7 days ago by timothy elizondo
Reporting on Call Transfer Source and Target
7 7 days ago by Kristin Rappe
Moving Workgroup to a new Scheduling Unit/Condensing Scheduling Units
0 7 days ago by Kenn Lambing
PureConnect for Salesforce cookie error logging in
5 8 days ago by Andrew Wooster
Original post by Craig Andree
Screen Pop API 3 8 days ago by Paul Simpson
Original post by Barry Farrington
Listen In/Monitor calls
5 8 days ago by Paul Simpson
Original post by A Contributor
Interaction Dialer
2 8 days ago by Karen Bolton
Original post by Sajed Salah
Poly Headsets
1 9 days ago by Blayne Mathieu
Original post by Sam Leis
Interaction Connect Add Ring Sounds
0 9 days ago by Nelson Torres
Using AES Encryption in Handlers
0 10 days ago by Subhash Srivastava
Agent screen pop from handler
1 10 days ago by Cenk Gunduz
Original post by Sean McGrath
Recovering Deleted Schedule - is it possible? 4 12 days ago by Kenn Lambing
Original post by Jeff Hoogkamer
IC SQL Database and TLS 1.2 0 13 days ago by Shane Jenkins
Marquee Custom fields from DB 4 13 days ago by Franz Jerome De Guzman
Original post by Evan Doherty
Interaction Connect - remove collaborate button when integrating with Genesys Cloud
0 13 days ago by Stefan van Steen
Genesys WFM - identifying agent location?
0 14 days ago by Karen Bolton
PureConnect Integration with Microsoft Teams.
0 14 days ago by Subhash Srivastava
Marquee Customization
0 14 days ago by Franz Jerome De Guzman
Display name on analog Stations vs IP Phones
2 15 days ago by Greg Ackinclose
Analog station to IP paging doesn't hang up the call 0 16 days ago by Greg Ackinclose
Intra-Day Monitoring (Reforecasting)
1 16 days ago by Kenn Lambing
Original post by Dalvir Dhamrait, CPA, CMA
Interaction Fax for Mac?
2 19 days ago by ryan hedlund
Original post by Niki Mason
Remote number issues
12 19 days ago by Pete Schroeder
Original post by Chris Tancred
Status and Logged Off
2 19 days ago by Vincent Heijmans
Original post by Sajed Salah
Scheduling Filters
8 21 days ago by Carmen Chapman
Optimizer Route Groups Acitve
0 21 days ago by Patricia Oaks
Icelib and secure input 0 22 days ago by Sean McGrath
Icons for Status
2 23 days ago by Sajed Salah
Status of CX Insights for PCC 3 26 days ago by Sai Prem M
Original post by Barry Farrington
Interaction Connect Addins with ICWS
1 27 days ago by AARON LAEL
Original post by Chun Wei Yong
Webchat Idle Timeout - Workgroup
3 28 days ago by Chun Wei Yong
Original post by Mirza Baig
Log viewing
1 28 days ago by ryan hedlund
Original post by Brandon Weaver
schedule graph vs forcast graph
0 29 days ago by Scott Williams
Interaction Details
10 one month ago by Sajed Salah
Survey - Assign to Agent 4 one month ago by ryan hedlund
Original post by Andrew Wooster
Copy caller number to clipboard in action
4 one month ago by Yusuke Higashino