PureConnect

1 to 50 of 7013 threads (27.2K total posts)
Thread Subject Replies Last Post
Transfer from chatbot to agents (ICELib)
1 35 minutes ago by Andy Kauffman
Original post by Jean-Philippe Gariepy
Restrict remote number
8 6 hours ago by lionel Florence
Original post by Alain LeBrasseur
IC busines managaer issues
10 14 hours ago by Paul Simpson
Original post by Tina Castro
Display custom attributes in Screenpop 0 17 hours ago by Raghav Gupta
IceLib Dialer cannot connect to IC Database with TLS1.2
0 yesterday by Withaya Panichpreechakorn
Custom Inbound Scripts for Interaction Connect?
0 yesterday by Daniel Boggs
Workgroup Audit.. Hep Needed
2 yesterday by Kim Kenneth Dimaliwat
CIC SNMP
0 yesterday by Philip Gagnon
Feedback License
2 yesterday by Gopalakrishnan Mahadevan
Original post by Mauricio Olivera
Screen Recording with Interaction Connect
0 2 days ago by Marian OConnell
Categories in Handlers
1 4 days ago by Aaron Lael
Original post by Raghav Gupta
IC Notes - Pass from One Agent to Another via Transfer Profile
6 4 days ago by Mark Tatera
Original post by Barry Farrington
customer number is always 5060
4 4 days ago by Mark Tatera
Original post by Amr Khalil
Formatting text from a chatbot and inserting to ICWS chat
7 5 days ago by Andy Kauffman
Original post by Egill Palsson
SIP SoftPhone
2 5 days ago by Scott Dahl
Original post by Scott Williams
Custom Eic_RemoteName Attribut on Interaction Desktop
11 5 days ago by Egill Palsson
Original post by Salim Nouh
Polycom ip6000 Error
6 5 days ago by Egill Palsson
Original post by Atif Mirza
All agents not filling any need all of a sudden
9 5 days ago by Trent Vance
Original post by Derek Rouleau
create email recipient variable
4 5 days ago by Aaron Lael
Original post by Rich Hawley
How to receive Rest request with handlers
3 6 days ago by Rafal Gaworski
Original post by Mohamed Tag-Eldin Mahmoud
Exiting/logoff Interaction Connect
2 6 days ago by Alain LeBrasseur
Media Server Virtualization
4 7 days ago by Aaron Lael
Sip Softphone Provisioning and AFDS SSO Sign on 2 7 days ago by Mark Tatera
Original post by Christine Serapiglia
acd routing and voicemail playback to physical phone
3 7 days ago by Patrick Broderick
Infamous Interaction Edge EOL on November 1st 2 7 days ago by Mark Tatera
Original post by Rasko Radojevic
MRCP ASR server error
5 11 days ago by Scott Williams
Original post by Vineet Kakroo
Changing the CIC time zone
0 12 days ago by Krzysztof Lipowski
"Failed to save a call log for 1 (xxx) xxx-xxxx" in CIC for Salesforce 1 12 days ago by Cole Callahan
Original post by Craig Andree
Link to recording with ICWS
1 12 days ago by Cole Callahan
Original post by Egill Palsson
Queues View in ICBM - Sorting by Priority Not Working As Expected
1 12 days ago by Cole Callahan
Original post by Jayden Bradow
Twilio/SMS conversation history
1 12 days ago by Cole Callahan
Original post by Dennis White
👻PureConnect Community Q&A Show - Episode 3👻
0 12 days ago by Cole Callahan
Interaction Optimizer - Interval Time Display Change
1 12 days ago by Ethan Lapham
Original post by Jayden Bradow
Not Recieving 200 OK from Carrier on Specifc User Intercom Calls
2 12 days ago by Mark Tatera
Original post by Eric Page
Concurrent Chats
2 13 days ago by Trent Vance
Original post by Dak Doyle
Work Group ring for clients
6 13 days ago by Gerard Cruz
Speed dial buttons shrinking
1 13 days ago by Marcelo Heil Franca
Original post by Kenn Lambing
How to Transfer to a attendant profile from Handlers
6 13 days ago by Paul Simpson
Original post by Raghav Gupta
Oracle Engagement Cloud
1 13 days ago by Cindy Herrington
Original post by Michael Kennedy
Contiguous Time
4 13 days ago by Chip Funk
Original post by Jayden Bradow
How can i start/find SendCustomNotification.exe
3 13 days ago by Aaron Lael
Original post by Mohamed Tag-Eldin Mahmoud
Query the number of active VoiceXML calls in Handler
2 14 days ago by Catherine Stegal
Original post by Andreas Tikart
Wave .WAV file size limitation ? 5 14 days ago by Mark Tatera
Original post by William Wyszomirski
Recorder's search user don't appears in filter
14 14 days ago by Mark Tatera
Original post by Lucero Estrada
Transfer to voicemail through Handlers
2 14 days ago by Mark Tatera
Original post by Raghav Gupta
Need List of Users with a particular license 4 15 days ago by Aaron Lael
Original post by William Wyszomirski
recording policy 2 15 days ago by Aaron Lael
Original post by David Maged
CIC for Salesforce / Call details displayed in the embedded softphone are duplicated
2 18 days ago by Henry Zambrano
How to perform queue operations through handlers
8 18 days ago by Paul Simpson
Original post by Raghav Gupta
automatically status change
6 18 days ago by Micheal McComber
Original post by David Maged