PureConnect

1 to 50 of 7356 threads (28.7K total posts)
Thread Subject Replies Last Post
New Handler question
12 7 hours ago by Thomas Quigley
Original post by A Contributor
Trace Configuration Utility require reboot
3 9 hours ago by Christopher Becker
Social Media Integration Popup 1 9 hours ago by Paul Simpson
Original post by Mohammad Khaleel
Sms through dialer 5 yesterday by Gopalakrishnan Mahadevan
Original post by Vaibhav Munagala
SMS CAMPAIGN REPORTS
0 yesterday by Gopalakrishnan Mahadevan
Sending custom values from a WebChat Widget using Extensions 13 yesterday by Umair Khan
Survey 1 2 days ago by Scott Williams
SingleSignOn with ICWS
2 3 days ago by Raghav Gupta
Original post by A Contributor
Any suggestions on how to implement Dialer for those specific requirements?
4 7 days ago by Marc-Andre Nadeau
Interaction Desktop add in question
0 7 days ago by Sean McGrath
PureConnect Premise 2020R1 C4C Integration
0 7 days ago by Leonardo Muritiba
Oracle 12c End of Life 1 9 days ago by Paul Simpson
Original post by Gareth James
Syncing lower environments with Production
3 9 days ago by Sheldon Breading-Goodrich
Original post by Michael Bishop
Webhook implementation in chat 2020 R1 Release
0 10 days ago by suraj karrolla
Auto place Callbacks before it's assigned to an agent
4 10 days ago by Egill Palsson
Original post by Eliezer Stekel
Connecting Callback Interactions to Origin and Outbound Call Interactions 2 10 days ago by Trent Vance
Original post by Barry Farrington
SIP Soft Phone provisioning with switchover pair
10 14 days ago by Evan Mann
Reset Failed Logon Count using ICWS
0 15 days ago by Donald Hamel
Uninstall IC Desktop (and language plugins) with Powershell
1 15 days ago by Paul Simpson
Original post by Dimitri Crève
provisioning server 2 15 days ago by Dennis White
Original post by Scott Williams
ICBM features in Interaction Connect 0 15 days ago by Bishay Bishesh
Dialer - Preview campaign automatic recycling 1 16 days ago by Scott Williams
Original post by Mandy Zhang
Report Summary of Work groups Activated per Member
5 16 days ago by Trent Vance
Original post by Kim Kenneth Dimaliwat
Change Caller ID in Attendant
2 16 days ago by Andrew Wooster
DISABLE POP UP FOR AGENT SIGNATURE
0 16 days ago by Gopalakrishnan Mahadevan
Persistent status
8 17 days ago by Andrew Adel
Original post by Alain LeBrasseur
How to use ICWS C# Library to retrieve configuration data?
7 20 days ago by Tyler Style
Change status to other than Available after ACW
0 21 days ago by Eliezer Stekel
Live Person Chat integrations
2 21 days ago by Wahidul Mehraz
Third party chat integration 0 21 days ago by Mario Sanchez
Viewing Active Queue Calls by Location w/o New Functional Workgroups 1 22 days ago by AARON LAEL
Original post by Barry Farrington
Autocreating users in IC 0 22 days ago by Egill Palsson
ICBM Crashes 0 23 days ago by David Maged
Secure Input
1 24 days ago by Jason Loucks
Original post by Mike Abramovitch
Allowing Agents to add Limited views in Interaction Desktop/ Interaction Connect Application
0 24 days ago by Mirza Mahboob Baig
Adding Eic_CallbackCompletionDisplay Attribute Data to Call Log In Tracker
1 26 days ago by Mohammed Bazzi
Original post by Barry Farrington
Interaction Connect - what's Your secret?
1 27 days ago by Egill Palsson
Original post by Pawel Godek
Interaction Connect Slow Response
3 28 days ago by Pawel Godek
SIP Soft Phone Volume
7 29 days ago by Thomas Moore
Integration with GIA to Configure Chat-bot 0 one month ago by Mahmoud Kamal
Interaction Connect Pain points
17 one month ago by Yusuke Higashino
Original post by Bishay Bishesh
Speech Analytics - Reports
0 one month ago by Janet Hayward
Adding Questions asked to Record File for Email
0 one month ago by Dale Deloach
Transfered calls
1 one month ago by Trent Vance
Original post by Janet Hayward
WebRTC PureCloud Integration
4 one month ago by Mark Luker
Original post by Angelia Harper
Questionnaires - how to organize active and decommissioned 0 one month ago by Janet Hayward
Scoring a questionnaire without association to a call
1 one month ago by Janet Hayward
Original post by A Contributor
Linking Initial Interaction ID and Associated Consult Interaction in Tracker 3 one month ago by Trent Vance
Original post by Barry Farrington
Using Handlers for Routing to Feedback Module 3 one month ago by Steve Owen
Original post by Barry Farrington
0 value forecast
2 one month ago by Rusty Lockett
Original post by Cody Dzik