PureConnect

1 to 50 of 7073 threads (27.5K total posts)
Thread Subject Replies Last Post
Possible to change skillset on manual transfer?
6 22 hours ago by Sean Martin
Pureconnect missing from xperience20 agenda?
0 yesterday by Scott Dahl
Display custom attributes in Screenpop 21 yesterday by ryan hedlund
Original post by Raghav Gupta
ELKStack, logskim, central log management
2 yesterday by Kamil Sienicki
Handler Training - Online vs In-House 2 yesterday by Aaron Lael
Original post by Barry Farrington
Outbound Dial Volume
0 2 days ago by Rechelle McConne
How to deliver an Interaction only to a specific Available status
4 2 days ago by Vineet Kakroo
Dialer Management
1 2 days ago by Scott Williams
Original post by Gopalakrishnan Mahadevan
Multiple Active Directory Environment
2 2 days ago by Sze Min NG
Original post by Withaya Panichpreechakorn
Password Resets Beyond Admin Role
11 2 days ago by ryan hedlund
Original post by Barry Farrington
Test automation
3 2 days ago by ryan hedlund
Original post by Alain LeBrasseur
Audit/Report Call Monitoring in ICBM 1 2 days ago by ryan hedlund
Original post by Kizzy Adams
IMAP and Gmail
2 2 days ago by Scott Williams
Enhanced Attribute Logic for Queue Column Data Display 0 2 days ago by Barry Farrington
IC Random Name Changes for Supervisors
6 3 days ago by Tina Castro
.NET Framework - Can I go too far ? 1 3 days ago by Mark Tatera
Original post by William Wyszomirski
Ports Maxed Out
3 3 days ago by Tina Castro
Firefox Freezing
0 3 days ago by Tina Castro
Opening URL with ANI on demand (Custom Button) 17 4 days ago by Egill Palsson
Original post by Marco Wollschlager
🎁 PureConnect Q&A Show - Episode 5 🎁 5 4 days ago by Greg Cole
Original post by Cole Callahan
Is there a way to connect a client to the non primary server (in a switch over environment) ?
6 4 days ago by Stephane Dumont
callback reports 3 4 days ago by Trent Vance
Original post by David Maged
How to remove Conversation ID "(CID:wpr62ls6sppykr5vgd)" In email subject
0 4 days ago by suraj karrolla
AMA Intro - Peter Segre, Program Manager, Ideas Lead
0 4 days ago by Peter Segre
Custom chat cros error
0 4 days ago by Harshali Bhure
Web Chat Registration Form - Interaction Notes
0 4 days ago by Anthony Devine
Answer calls from Dialer integrated to Home made CRM
6 5 days ago by Gopalakrishnan Mahadevan
Original post by Mario Sanchez
Change From field in Interaction Desktop email window
1 5 days ago by Mark Tatera
Original post by Rich Hawley
Modify the sender on outbound ACD emails
2 5 days ago by Mark Tatera
arabic mails 0 5 days ago by David Maged
AMA Intro - Ginger Alford, Program Manager, Ideas Lead
0 7 days ago by Ginger Alford
Eliminating Scripter
1 7 days ago by William Martín Chávez González
Original post by Raghav Gupta
Setting it so some agents won't get calls right away when available
3 8 days ago by Paul Simpson
Original post by Derek Rouleau
Increase the priority of the Email interaction at regular interval of time
12 8 days ago by Paul Simpson
Original post by Halesha Nagarajappa
Queues interactions not routing to available agents
4 8 days ago by Mark Tatera
Original post by Rahul C Tyagi
Job opening The Netherlands - PureConnect Engineer
0 8 days ago by Rogier Bosch
Interaction Connect-Google Chrome timeout
3 9 days ago by Paul Simpson
Original post by Alain LeBrasseur
Call status (Offered,Answered ,abandoned and flow out) 6 9 days ago by Mohammad Abd-Alrahman
Interaction Connect - workgroup statistics
0 10 days ago by Alain LeBrasseur
Consult Transfer with Attendant Profile
4 10 days ago by Anagha Chandere
MRCP ASR server error
8 11 days ago by Laura Torres
Original post by Vineet Kakroo
Click-to-Dial CRM numbers using Interaction Connect 0 11 days ago by Richard Presling
IWT Chat - alerting customer to updated Chat window 1 15 days ago by lionel Florence
Original post by Jeff Hoogkamer
E-mail survivability Re-queuing 9 17 days ago by Mark Tatera
Original post by Scott Williams
Email format
0 17 days ago by David Maged
Auto-Answer Enabled, But agent and caller hearing hold music
0 17 days ago by Rahul C Tyagi
.TSV File Format for Forecast Export/Import 8 18 days ago by Jay Langsford
Original post by A Contributor
Store day name in Attribute 2 19 days ago by Egill Palsson
Original post by Venkoba Adeshappa
how to Manage the Skills from ICBM? 4 22 days ago by Anagha Chandere
Enable Auto Answer at workgroup level
1 22 days ago by Mark Tatera
Original post by Rahul C Tyagi