PureConnect

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  Thread Subject Replies Last Post Status
Does the Genesys soft phone support headset control?
0 7 hours ago by Nathan Timberlake
Log Lion licencing
4 11 hours ago by Tony Curoso
Whisper Tone Issue 1 11 hours ago by Raymond Hicks
Original post by Kahina Younsi
Queue Priority 2 14 hours ago by Scott WilliAMs
Original post by Daniel Ippersiel
SIP ALG 4 14 hours ago by Scott WilliAMs
custom fields and attributes in webchat widget 2 15 hours ago by Mohammed Khaleel
Get Schedule from Profile instead of KeyWord
4 3 days ago by Dale DeLoach
Whisper Tone Issue
0 3 days ago by Kahina Younsi
Switchpair stand alone mode and workgroup interval reports 4 3 days ago by Scott Thomas
Original post by Shane Jenkins
No alert pop up when receiving call on sip softphone
1 4 days ago by Raymond Hicks
Original post by Horacio Gutierrez
Screen pop on Pickup or by Client Button 2 4 days ago by Chudi Igboemeka
JSON Builder Understanding Required
1 4 days ago by AARON LAEL
Original post by Akif Dadan Dadan
Pause IR Recording Handler (PCI Compliance)
4 4 days ago by Richard Lyndon
Original post by A Contributor
Screen recording - PCI requirement 1 4 days ago by Richard Lyndon
Original post by Vikas Prasad
ipTTY / Accessibile Solutions
2 6 days ago by Raymond Hicks
Original post by Cody Dzik
Creating an ACD email interaction as a reply to a parent
1 6 days ago by David Hobson
Interaction Reporter Refresh Rate 1 6 days ago by Anjelo Brian De Jesus
ISDN Cause Code 47 2 6 days ago by Anjelo Brian De Jesus
Post Call Survey from a Preview Dialer Call 1 8 days ago by Rashid Yusuf
ICBM Proxy through HttpPluginHost for reporting 5 10 days ago by Paul Simpson
Original post by Shane Jenkins
Has anyone integrated PureConnect to SalesForce?
11 10 days ago by Lisa Gray
Lost bookmarks/configuration in Interaction Desktop 0 11 days ago by Piotr Jankowski
Intraday AHT 2 12 days ago by Kenn Lambing
X-ININ-CRN Parameter update or add
2 12 days ago by Vincent Moore
Original post by Tayfun Dumlupınar
INTERACTION ATTENDANT CALL FLOW
8 12 days ago by Anjelo Brian De Jesus
Offer Callback just for VIP 0 12 days ago by Pavel Broska
Custom OUTBOUND SIP headers
3 13 days ago by Vincent Moore
Original post by Brad Noon
External Telcos and Caller ID Databases 0 13 days ago by Barry Farrington
WWE - Screen Pop using self signed certificate
1 13 days ago by Paul Simpson
Original post by Vikas Prasad
Ability to Play Back String of WAV Files
3 13 days ago by Christopher Becker
Original post by Barry Farrington
For Recording Storage Local or External
1 15 days ago by Richard Lyndon
Original post by Dan Kenneth Sta Iglesia
GMail Connector and Limitations
1 17 days ago by AARON LAEL
Original post by Philip Penn
2021 R1 SIP Soft Phone not working (The Host Cannot Be Reached) 4 17 days ago by Vishnu Prasad
Original post by Michael Bishop
IC Client Templates - Access Rights
0 18 days ago by Barry Farrington
Fortnightly meeting schedule
6 18 days ago by Scott Thomas
Original post by Renjith Rajan
How to backup CIC HQ without causing a switchover event
6 18 days ago by Mohit Verma
Original post by A Contributor
How To: Viewing Agent Logs 0 19 days ago by Martin Grimmer
Call Attendant Set Attribute and Value Fields 1 19 days ago by Paul Simpson
Original post by Anjelo Brian De Jesus
Want to replace TTY/TDD machine with another option online
0 19 days ago by Horacio Gutierrez
Unable to create Tag in Recorder Policy Editor
4 19 days ago by Anjelo Brian De Jesus
Interaction administrator Ports
4 24 days ago by Mohannad haddad
Time Variances Between IC and Computer Desktop 1 24 days ago by Paul Simpson
Original post by Barry Farrington
Secure Input - Interaction Connect 2 24 days ago by Chudi Igboemeka
license information is unavailable (urgent) 3 24 days ago by Mohannad haddad
Google ca cert for Gmail integration 2 24 days ago by Carlos Camacho Jimenez
Original post by AARON LAEL
Agent picks up call but status doesn't change
1 25 days ago by Scott WilliAMs
Original post by Pavani Padagan
Capturing live chat messages for analysis
0 26 days ago by Corey Blosser
IC Freezes With Email Interaction
2 26 days ago by Tina Yocum
Meet Melissa, new to Genesys!
6 26 days ago by Melissa Ly
Transaction Execution Failed 0 26 days ago by Mohannad haddad