Certification and Training

1 to 50 of 283 threads (802 total posts)
  Thread Subject Replies Last Post Status
GCX-GCP Exam 13 5 hours ago by George Ganahl
Original post by Tracee Baddley
Beyond offline
 
Certification Community Genesys Cloud
1 5 hours ago by Paul Simpson
Original post by Soraya Granda Segovia
Update to Workforce Management (WFM) ILT Course
 
Certification Community Genesys Cloud Training
2 2 days ago by Melissa Talamonti-Clark
Beyond calendar
 
Certification Community Training
0 6 days ago by Soraya Granda Segovia
New AND Improved Training for Journey Management 0 6 days ago by Lindsay Scarpaci
How do I get a new voucher in a renewed subscription
 
Certification Community Certification
2 12 days ago by Thomas Valhøj
Understanding Genesys APIs: The First Step to Smarter Conversations
 
Certification Community Genesys Cloud Genesys Cloud CX Technical Account Managers API/Integration
1 14 days ago by Robert Gacula
Original post by Maria Davidson
Issue with Widget email popup
 
Certification Community Genesys Cloud
0 19 days ago by Katie McCormack
New eLearning Courses on AI Solutions for Self-Service and Customer Engagement
 
Certification Community Genesys Cloud Training
0 20 days ago by Robert Sterner
Cloud Certified Partner (CCP) Course objective 12 22 days ago by Koffi Kouassi
Original post by Adesh Jadhav
New Supervisor AI/Copilot Features Webinar
 
Archive PureCloud AI Certification Community Genesys Cloud Training Genesys Multicloud Quality Management Speech and Text Analytics User Created   Copilot
0 27 days ago by Melissa Talamonti-Clark
Need support on open case with no reply
 
Certification Community Training
2 one month ago by Michael Sobh
CCP-Cloud Certified Partner
 
Certification Community Certification
1 one month ago by Kameshwaran Muniswaran
Original post by Abhinav Dev
New Webinar Recording: Genesys AI - Implications for Business Strategies
 
Certification Community Genesys Cloud Training
3 one month ago by Vaun McCarthy
Original post by Robert Sterner
Agent Platform Subscription Updates
 
Certification Community Genesys Cloud
0 one month ago by Annie Kingston
A3S Course
 
Certification Community Genesys Cloud
1 one month ago by George Ganahl
Original post by Soraya Granda Segovia
New Performance Views for Agents Course
 
Certification Community Genesys Cloud Training
0 one month ago by Melissa Talamonti-Clark
Question about Genesys Beyond course expiration date
 
Genesys Cloud Topics Unsure/Other
2 one month ago by Petra Mueller
Original post by Jaime Vasquez
Upcoming Course Retirements: Agent Assist with Google Cloud
 
Certification Community Genesys Cloud
0 one month ago by Robert Sterner
Major Update: Genesys Cloud Integrations - AppFoundry Course
 
Certification Community Genesys Cloud
0 one month ago by Maria Davidson
New Voice Survey Course
 
Certification Community Genesys Cloud Training Genesys Multicloud Workforce Management User Created   VoiceSurvey
0 one month ago by Melissa Talamonti-Clark
Discover Our New eLearning Course: Genesys Cloud API License
 
Archive PureCloud API Certification Community Genesys Cloud
0 one month ago by Maria Davidson
Update to Genesys Cloud: Agent Activity Course
 
Certification Community Genesys Cloud Training
0 one month ago by Melissa Talamonti-Clark
Update to Workforce Management Course
 
Certification Community Genesys Cloud Training Genesys Multicloud Workforce Management User Created   WorkEngagementManagement
0 one month ago by Melissa Talamonti-Clark
Request: Reduce prices for certification exams
 
Certification Community Certification
8 one month ago by Chris Sekelsky
Original post by Paul McGurn
API User Management Course Updates!
 
Certification Community Genesys Cloud
0 2 months ago by Maria Davidson
New eLearning on Journey Management Charts
 
Certification Community Genesys Cloud Training
2 2 months ago by Lindsay Scarpaci
Previously Completed Course Information 1 2 months ago by Kameshwaran Muniswaran
Original post by Alun Lomas
Genesys Cloud Developer Certification 1 2 months ago by Kameshwaran Muniswaran
Original post by Davi Araujo
New Recorded Webinar: Knowledge Workbench and Knowledge Portal
 
Certification Community Genesys Cloud Training
0 3 months ago by Robert Sterner
New Recorded Webinar - WFM Continuous Forecasting
 
Certification Community Genesys Cloud Training Genesys Multicloud Workforce Management User Created   forecasting
0 3 months ago by Melissa Talamonti-Clark
Course Update - WFM Activity Codes and Work Plans
 
Certification Community Genesys Cloud Training Genesys Multicloud Workforce Management User Created   configuration
0 3 months ago by Melissa Talamonti-Clark
Best way to start certification
 
Certification Community Certification
2 3 months ago by Christian Sedlmeier
Will I win any awards? :) 1 4 months ago by Kameshwaran Muniswaran
Original post by Rodrigo Hernandez
New Course: WEM - Supervisor Activity View
 
Certification Community Genesys Cloud Training
0 4 months ago by Melissa Talamonti-Clark
New Course: Improving Transcription Accuracy
 
Certification Community Genesys Cloud Training
0 4 months ago by Melissa Talamonti-Clark
Webinar: Enhancing Journey Management Insights with Charts 0 4 months ago by Lindsay Scarpaci
Agent Platform Update: New Courses and Learning Plans!
 
Certification Community Training
2 4 months ago by Annie Kingston
New Course Releases: Agent Copilot (1) Setup and Configuration, (2) Agent Usage
 
Certification Community Genesys Cloud Training
0 4 months ago by Robert Sterner
New Agent UI Video
 
Certification Community Genesys Cloud Training
0 4 months ago by Melissa Talamonti-Clark
New Webinar on Reporting and Analytics with a WFM Focus
 
Certification Community Genesys Cloud Training
0 4 months ago by Melissa Talamonti-Clark
New Webinar on WFM Divisions, Permissions, and Work Teams
 
Certification Community Genesys Cloud Training
0 4 months ago by Melissa Talamonti-Clark
Shift Trades for Agents - Update
 
Archive PureCloud Schedules Certification Community Genesys Cloud Training Genesys Multicloud Workforce Management
0 4 months ago by Melissa Talamonti-Clark
New Staffing Groups Webinar
 
Certification Community Genesys Cloud Training Genesys Multicloud Workforce Management User Created   configuration
0 4 months ago by Melissa Talamonti-Clark
Updated list of CCP cvourses
 
Certification Community Certification
4 4 months ago by Ade Eko
Workforce Management ILT Class Updated
 
Certification Community Genesys Cloud Training Genesys Multicloud Workforce Management User Created   configuration
0 5 months ago by Melissa Talamonti-Clark
Learning About Journey Management 1 5 months ago by Lindsay Scarpaci
New WEM Learning Path Video
 
Certification Community Genesys Cloud Training
0 5 months ago by Melissa Talamonti-Clark
Certification Voucher
 
Certification Community Genesys Cloud Training
1 5 months ago by Ashiesh Sharma
Original post by Ivan Dario Aparicio
Submit your Story and Win for the BBB!
 
Certification Community Other/Not Sure
0 5 months ago by Nicole Milliken