Genesys Cloud - Main

Thread Subject Replies Last Post Community
Agents randomly going into Not Responding status without being alerted to an Interaction and other oddities
 
Genesys Cloud Topics Reporting/Analytics SIP/VoIP System Administration Telephony
   
49 38 minutes ago by Eduardo Souza
Original post by Shane Jenkins 		Genesys Cloud - Main
Firewall requirements for outbound connections concerns
 
Genesys Cloud Topics Security System Administration Unsure/Other
   
6 39 minutes ago by Serhii Shamshurin Genesys Cloud - Main
CX Cloud cannot communicate with Genesys utility
 
Genesys Cloud Topics API/Integrations
   
1 an hour ago by Jason Kleitz
Original post by Paras Manchanda 		Genesys Cloud - Main
Genesys Utilisation Settings - Org Breaker!?!
 
Genesys Cloud Topics Platform Administration
   
1 2 hours ago by Jason Kleitz
Original post by Matthew Tipler 		Genesys Cloud - Main
Call Failed Error - Unable to click answer button on calls
 
Genesys Cloud Topics Telephony
   
1 2 hours ago by Jason Kleitz
Original post by Justine Carlos 		Genesys Cloud - Main
Agents unable to pick up calls
 
Genesys Cloud Topics Telephony
   
75 2 hours ago by Prasanna Shrestha
Original post by Stephen Jacobs 		Genesys Cloud - Main
Regarding the lack of bug fix (April 7 update)
 
Genesys Cloud Topics API/Integrations
   
1 2 hours ago by Jason Kleitz
Original post by Nobuhisa Iwashima 		Genesys Cloud - Main
Can I search a phone number in interaction that the time frame more than one month. let say this year
 
Genesys Cloud Topics System Administration
   
3 3 hours ago by Jason Kleitz
Original post by George Lau 		Genesys Cloud - Main
Use "Collect Input" action To Capture Input
 
Genesys Cloud Topics Architecture and Design Implementation SIP/VoIP Telephony
   
2 3 hours ago by Vincent Sabolboro Genesys Cloud - Main
Co-Browse transactions not disconnecting
 
Genesys Cloud Topics Unsure/Other
   
0 3 hours ago by Anna Kirkup Genesys Cloud - Main
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