Certification and Training

1 to 50 of 237 threads (720 total posts)
  Thread Subject Replies Last Post Status
Submit your Story and Win for the BBB!
 
Certification Community Other/Not Sure
0 yesterday by Nicole Milliken
New Certification for Self-Service AI Features: Digital Bots & Knowledge Certification
 
Certification Community Certification Genesys Cloud
0 5 days ago by Robert Sterner
New Course Release: AI/Bots - Dialog Engine Voice Bots – Guided Self-Study
 
Certification Community Genesys Cloud Training
0 5 days ago by Robert Sterner
Contact Center Administrator Quality Management - Course Retired
 
Certification Community Genesys Cloud Training
0 5 days ago by Melissa Talamonti-Clark
Beyond Supscription
 
Certification Community Training
4 5 days ago by Raamsundhar Ramani
Original post by Christy McDaniel
Cloud Certified Partner (CCP) Course objective 11 6 days ago by Kameshwaran Muniswaran
Original post by Adesh Jadhav
Is there a GCX-GCD voucher ?
 
Certification Community Certification
1 11 days ago by Kameshwaran Muniswaran
Original post by Olu Oguntuga
Updated Course Prerequisites 0 12 days ago by Melissa Talamonti-Clark
Learning About Journey Management 0 15 days ago by Lindsay Scarpaci
Continual Training
 
Certification Community Training
2 25 days ago by Melissa Talamonti-Clark
Original post by Sarah Blizzard
Updated Material on Development and Feedback Learning Modules for WFM
 
Certification Community Genesys Cloud Training Genesys Multicloud Workforce Management User Created   LearningModules
0 one month ago by Melissa Talamonti-Clark
New Webinar on Alternative Shift Trades
 
Archive PureCloud Schedules Certification Community Genesys Cloud Training Genesys Multicloud Workforce Management
0 one month ago by Melissa Talamonti-Clark
Learning Subscription for Individuals
 
Certification Community Genesys Cloud Training
3 one month ago by Kameshwaran Muniswaran
Original post by Suresh Kumar Muralidoss
Workforce Management
 
Certification Community Certification Training
2 one month ago by Jeff Ritter
Original post by Jairo Sanchez
PureConnect Notice - End of Life 0 one month ago by Melissa Talamonti-Clark
Advice for a Fresher Aiming for Genesys Cloud Professional
 
Certification Community Certification Genesys Cloud
3 one month ago by Kameshwaran Muniswaran
Original post by Kartheesan Karnan
New Work Plan Bids Webinar
 
Certification Community Genesys Cloud Training Genesys Multicloud Workforce Management User Created   scheduling
0 one month ago by Melissa Talamonti-Clark
New WFM Activity Plans Webinar
 
Certification Community Genesys Cloud Training Genesys Multicloud Workforce Management User Created   scheduling
0 one month ago by Melissa Talamonti-Clark
New eLearning on Journey Analyzer in Journey Management 0 2 months ago by Lindsay Scarpaci
How long after passing Exam before receiving Badge?
 
Certification Community Certification
5 2 months ago by Ashiesh Sharma
Original post by Gina Palmer
New Course: WFM - Monitoring and Adherence
 
Certification Community Genesys Cloud Training Genesys Multicloud Workforce Management User Created   MonitoringandAdherence
0 2 months ago by Melissa Talamonti-Clark
Time-Off Management Course Update
 
Archive PureCloud Time Off Certification Community Genesys Cloud Training
4 2 months ago by Melissa Talamonti-Clark
Utilizing the Scheduling Capability with WFM
 
Archive PureCloud Scheduels Certification Community Genesys Cloud Training Genesys Multicloud Workforce Management
0 2 months ago by Melissa Talamonti-Clark
New eLearning on Journey Management for Contact Center Optimization 0 2 months ago by Lindsay Scarpaci
New WFM - Creating Schedules Course
 
Archive PureCloud Scheduels Certification Community Genesys Cloud Training Genesys Multicloud Workforce Management
0 2 months ago by Melissa Talamonti-Clark
Developer Certification Study Guides
 
Certification Community Certification Training
1 3 months ago by Annie Kingston
Original post by Nichole Conway
Renewing Certification
 
Certification Community Certification Genesys Cloud
1 3 months ago by Annie Kingston
Original post by Andrew Saltonstall
WEM - Level Up Series
 
Certification Community Genesys Cloud Training Genesys Multicloud Workforce Management User Created   WorkEngagementManagement
0 3 months ago by Melissa Talamonti-Clark
Quality Management ILT Course Update
 
Certification Community Certification Genesys Cloud Training Genesys Multicloud Quality Management
0 3 months ago by Melissa Talamonti-Clark
WFM - Time-Off Management
 
Archive PureCloud Time Off Certification Community Genesys Cloud Training Genesys Multicloud Workforce Management User Created   GenesysBeyond   tempo
0 3 months ago by Melissa Talamonti-Clark
Agent Platform (AP)
 
Certification Community Genesys Cloud Training
1 3 months ago by Nicola Schardt
Original post by Annie Kingston
Journey Flows in Architect - Training available now!
 
Certification Community Genesys Cloud Training
0 3 months ago by Lindsay Scarpaci
WFM - Configuration
 
Archive PureCloud WFM Certification Community Genesys Cloud Training User Created   configuration
0 3 months ago by Melissa Talamonti-Clark
WEM - Performance and Engagement
 
Archive PureCloud Performance Certification Community Genesys Cloud Training User Created   gamification
0 3 months ago by Melissa Talamonti-Clark
🎉 Course Update Alert! 🎉Genesys Cloud - API Fundamentals
 
Archive PureCloud API Genesys Certification Community Genesys Cloud Training Genesys Cloud CX Technical Account Managers API/Integration
0 3 months ago by Maria Davidson
WEM - Employee Performance 0 4 months ago by Melissa Talamonti-Clark
WEM - Speech and Text Analytics (STA)
 
Certification Community Genesys Cloud Training Genesys Multicloud Speech and Text Analytics User Created   WorkEngagementManagement
0 4 months ago by Melissa Talamonti-Clark
WEM - Quality Management 0 4 months ago by Melissa Talamonti-Clark
WEM and AI 0 4 months ago by Melissa Talamonti-Clark
GCX-GCP Exam 11 4 months ago by Ashwath Pranav Karthikeyan
Original post by Tracee Baddley
Call Evaluations
 
Certification Community Genesys Cloud
2 4 months ago by Caitlyn Petrousek
How to print ebook
 
Certification Community Training
2 5 months ago by Rafael Marciano BELISRCIANO
Original post by Brice REVOL
Workforce Engagement Management (WEM) Learning Paths 4 5 months ago by Melissa Talamonti-Clark
I am studying Architect
 
Certification Community Certification Genesys Cloud
1 5 months ago by Rafael Marciano BELISRCIANO
Original post by Leonell Pangilinan
Instructor Lead Training - not sure of why different time
 
Certification Community Training
1 5 months ago by Rafael Marciano BELISRCIANO
Original post by Clayton Johnson
Learning Subscription
 
Certification Community Genesys Cloud
5 5 months ago by Rafael Marciano BELISRCIANO
Original post by Mohammed Abdullah
Genesys Beyond Learning Subscription Enrollment
 
Certification Community Certification Training
2 6 months ago by Antoni Amaya Obrador
Self Study Exams Locked
 
Certification Community Certification Training
6 6 months ago by Vaun McCarthy
Original post by Seean Weaver
Genesys external Certification self-study materials
0 6 months ago by Abhinav Dev
Genesys Certification inquiries 0 7 months ago by Jeong Yoon Cho