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Agent UI - New messaging component - Beta
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113
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yesterday
by
Carlos Alonso
Original post by
Mate Janos Foldi
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BETA - Voice Survey
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127
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yesterday
by
Herrick Mai
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Jason's November 2024 Release Recap
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1
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8 days ago
by
Jason Kleitz
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|
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Supervisor Insights
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0
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8 days ago
by
Martin Bunting
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|
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COMING SOON !!! Beta Multi-Contextual Panel
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14
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8 days ago
by
Nicholas Robinson
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|
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Jason's End-of-Year Challenge is now LIVE in Trivia Tower!
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0
|
9 days ago
by
Jason Kleitz
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Beta: Policy Based Station-Side Call Recording
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51
|
11 days ago
by
Daniel Ho
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Jason's Top Picks for October 2024
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3
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12 days ago
by
Matt Lawson
Original post by
Jason Kleitz
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Tell me your favorite new Genesys Cloud feature from this year. You may win a prize!
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0
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12 days ago
by
Jason Kleitz
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|
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Upcoming Beta - Genesys Cloud Social
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18
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19 days ago
by
Angus Huckle
Original post by
Gayathri K G
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|
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BETA: Share Dashboards with work teams and individuals
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23
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25 days ago
by
suyog gupta
Original post by
Nikhil Ponnam
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|
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Hurry! Big, Bad Bot Bash ends soon!
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0
|
one month ago
by
Nicole Milliken
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|
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New Canned Responses Agent-Facing Panel - Upcoming Beta!
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5
|
one month ago
by
Xavier Mateu
Original post by
Marudhu Pandian
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|
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Upcoming Beta - Direct Routing
|
103
|
one month ago
by
Steven Alix
Original post by
trey buck
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|
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External Contact Name Displayed in Call History
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4
|
one month ago
by
Jason Wolfgang
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|
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Multicontextual Panel Opt in/out Admin Permission Available !!!
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15
|
one month ago
by
Nicholas Robinson
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|
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It's Beta time! Mobile Messaging SDK for native platforms
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23
|
one month ago
by
Marija Kovrlija
Original post by
David Kempl
|
|
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Play and Win with Candy Knowledge!
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0
|
one month ago
by
Nicole Milliken
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|
|
contact list with Arabic and English values
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1
|
2 months ago
by
Driss SELLAMI
Original post by
Anu Joseph
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|
|
Last few hours to WIN!
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0
|
2 months ago
by
Nicole Milliken
|
|
|
Play in the Big, Bad Bot Bash and Win!
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0
|
2 months ago
by
Nicole Milliken
|
|
|
New Q&A Show answers tough community questions
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3
|
2 months ago
by
Samuel Jillard
Original post by
Nicole Milliken
|
|
|
Dashboards UI Beta
|
44
|
2 months ago
by
Robert Wakefield-Carl
Original post by
Nikhil Ponnam
|
|
|
Dashboard UI updates
|
0
|
3 months ago
by
Jason Kleitz
|
|
|
Upcoming Beta! Genesys Cloud Functions
|
7
|
3 months ago
by
Richard Schott
|
|
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BETA - Hold Your Place In Queue Customer First Call Flow
|
5
|
3 months ago
by
Steven Alix
Original post by
Wilson Tang
|
|
|
Web Messaging - Step-up authentication during conversation
|
16
|
3 months ago
by
Karthik Ageer
Original post by
David Kempl
|
|
|
Skills Based Dialing for Preview & Progressive Campaigns - Beta
|
8
|
4 months ago
by
Ying Chow
Original post by
Chad McCormick
|
|
|
1000K Members in the Beta HQ Community!!
|
5
|
4 months ago
by
Isabelle Bourgie
Original post by
Nicole Milliken
|
|
|
Is the BETA for division awareness external contacts active?
|
6
|
4 months ago
by
Josh Coyle
Original post by
Giovana Moreira
|
|
|
Guess The Date - When Will We Hit 1k Members?
|
30
|
4 months ago
by
Matt Lawson
|
|
|
Have You Met the Moderators Via Trivia Tower?
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0
|
4 months ago
by
Nicole Milliken
|
|
|
Beta - Advanced Architect Execution Data & Replay Mode
|
83
|
4 months ago
by
Amelie Wisniak
|
|
|
Sensitive Data Masking for Voice Transcripts in French and Italian (Early Preview)
|
2
|
5 months ago
by
Anik Dey
|
|
|
Beta - Collapsible cards in Architect actions
|
18
|
5 months ago
by
Colin Finnegan
Original post by
Amelie Wisniak
|
|
|
Dashboard Beta
|
0
|
5 months ago
by
Daniel Cross
|
|
|
Agent Assist summary for digital
|
6
|
6 months ago
by
Lee Smith
Original post by
Chris Dalziel
|
|
|
Can we apply 'Multi-Contextual Panel' beta to 'AP-NORTHEAST-3 (Osaka)' region?
|
1
|
6 months ago
by
Yasuaki Fukui
|
|
|
Beta - Data Tables User Interface Update
|
36
|
6 months ago
by
David Fradejas Tomás
Original post by
Amelie Wisniak
|
|
|
Genesys Audio Connector
|
29
|
6 months ago
by
Alejandra Santiago
|
|
|
Task Work Item Routing
|
16
|
6 months ago
by
Will Bellerby
Original post by
Martin Bunting
|
|
|
Dashboards Beta
|
2
|
6 months ago
by
Nikhil Ponnam
Original post by
Daniel Cross
|
|
|
Auto summarization stored anywhere?
|
1
|
7 months ago
by
Matt Lawson
Original post by
Clayton Curtis
|
|
|
Beta - New AudioHook queue setting and Architect flow action
|
16
|
7 months ago
by
Bingkai Miao
Original post by
Rebecca Owens
|
|
|
Your Voice, Your GKN: Share and Win!
|
0
|
7 months ago
by
Lin Gary
|
|
|
Beta - Data Tables User Interface Update
|
0
|
7 months ago
by
Zbynek Melichar
|
|
|
Interaction Categories - Speech & Text Analytics - Beta
|
19
|
7 months ago
by
Andy Boland
|
|
|
Messaging UI
|
1
|
7 months ago
by
Marja Korander
Original post by
Bill Gleeson
|
|
|
Upcoming Beta: Alerts with contextual information
|
12
|
7 months ago
by
Nikhil Ponnam
|
|
|
Voice Barge In - Error
|
0
|
7 months ago
by
Arpit Arora
|
|