Certification and Training

1 to 50 of 229 threads (705 total posts)
  Thread Subject Replies Last Post Status
Updated Material on Development and Feedback Learning Modules for WFM
 
Certification Community Genesys Cloud Training Genesys Multicloud Workforce Management User Created   LearningModules
0 3 days ago by Melissa Talamonti-Clark
New Webinar on Alternative Shift Trades
 
Archive PureCloud Schedules Certification Community Genesys Cloud Training Genesys Multicloud Workforce Management
0 4 days ago by Melissa Talamonti-Clark
Learning Subscription for Individuals
 
Certification Community Genesys Cloud Training
3 12 days ago by Kameshwaran Muniswaran
Original post by Suresh Kumar Muralidoss
Workforce Management
 
Certification Community Certification Training
2 14 days ago by Jeff Ritter
Original post by Jairo Sanchez
PureConnect Notice - End of Life 0 26 days ago by Melissa Talamonti-Clark
Advice for a Fresher Aiming for Genesys Cloud Professional
 
Certification Community Certification Genesys Cloud
3 26 days ago by Kameshwaran Muniswaran
Original post by Kartheesan Karnan
New Work Plan Bids Webinar
 
Certification Community Genesys Cloud Training Genesys Multicloud Workforce Management User Created   scheduling
0 28 days ago by Melissa Talamonti-Clark
New WFM Activity Plans Webinar
 
Certification Community Genesys Cloud Training Genesys Multicloud Workforce Management User Created   scheduling
0 28 days ago by Melissa Talamonti-Clark
New eLearning on Journey Analyzer in Journey Management 0 one month ago by Lindsay Scarpaci
How long after passing Exam before receiving Badge?
 
Certification Community Certification
5 one month ago by Ashiesh Sharma
Original post by Gina Palmer
New Course: WFM - Monitoring and Adherence
 
Certification Community Genesys Cloud Training Genesys Multicloud Workforce Management User Created   MonitoringandAdherence
0 one month ago by Melissa Talamonti-Clark
Time-Off Management Course Update
 
Archive PureCloud Time Off Certification Community Genesys Cloud Training
4 one month ago by Melissa Talamonti-Clark
Utilizing the Scheduling Capability with WFM
 
Archive PureCloud Scheduels Certification Community Genesys Cloud Training Genesys Multicloud Workforce Management
0 one month ago by Melissa Talamonti-Clark
New eLearning on Journey Management for Contact Center Optimization 0 one month ago by Lindsay Scarpaci
New WFM - Creating Schedules Course
 
Archive PureCloud Scheduels Certification Community Genesys Cloud Training Genesys Multicloud Workforce Management
0 2 months ago by Melissa Talamonti-Clark
Developer Certification Study Guides
 
Certification Community Certification Training
1 2 months ago by Annie Kingston
Original post by Nichole Conway
Renewing Certification
 
Certification Community Certification Genesys Cloud
1 2 months ago by Annie Kingston
Original post by Andrew Saltonstall
WEM - Level Up Series
 
Certification Community Genesys Cloud Training Genesys Multicloud Workforce Management User Created   WorkEngagementManagement
0 2 months ago by Melissa Talamonti-Clark
Quality Management ILT Course Update
 
Certification Community Certification Genesys Cloud Training Genesys Multicloud Quality Management
0 2 months ago by Melissa Talamonti-Clark
WFM - Time-Off Management
 
Archive PureCloud Time Off Certification Community Genesys Cloud Training Genesys Multicloud Workforce Management User Created   GenesysBeyond   tempo
0 2 months ago by Melissa Talamonti-Clark
Agent Platform (AP)
 
Certification Community Genesys Cloud Training
1 2 months ago by Nicola Schardt
Original post by Annie Kingston
Journey Flows in Architect - Training available now!
 
Certification Community Genesys Cloud Training
0 2 months ago by Lindsay Scarpaci
WFM - Configuration
 
Archive PureCloud WFM Certification Community Genesys Cloud Training User Created   configuration
0 2 months ago by Melissa Talamonti-Clark
WEM - Performance and Engagement
 
Archive PureCloud Performance Certification Community Genesys Cloud Training User Created   gamification
0 2 months ago by Melissa Talamonti-Clark
🎉 Course Update Alert! 🎉Genesys Cloud - API Fundamentals
 
Archive PureCloud API Genesys Certification Community Genesys Cloud Training Genesys Cloud CX Technical Account Managers API/Integration
0 2 months ago by Maria Davidson
WEM - Employee Performance 0 3 months ago by Melissa Talamonti-Clark
WEM - Speech and Text Analytics (STA)
 
Certification Community Genesys Cloud Training Genesys Multicloud Speech and Text Analytics User Created   WorkEngagementManagement
0 3 months ago by Melissa Talamonti-Clark
WEM - Quality Management 0 3 months ago by Melissa Talamonti-Clark
WEM and AI 0 3 months ago by Melissa Talamonti-Clark
GCX-GCP Exam 11 3 months ago by Ashwath Pranav Karthikeyan
Original post by Tracee Baddley
Call Evaluations
 
Certification Community Genesys Cloud
2 3 months ago by Caitlyn Petrousek
How to print ebook
 
Certification Community Training
2 4 months ago by Rafael Marciano BELISRCIANO
Original post by Brice REVOL
Workforce Engagement Management (WEM) Learning Paths 4 4 months ago by Melissa Talamonti-Clark
I am studying Architect
 
Certification Community Certification Genesys Cloud
1 4 months ago by Rafael Marciano BELISRCIANO
Original post by Leonell Pangilinan
Instructor Lead Training - not sure of why different time
 
Certification Community Training
1 4 months ago by Rafael Marciano BELISRCIANO
Original post by Clayton Johnson
Learning Subscription
 
Certification Community Genesys Cloud
5 4 months ago by Rafael Marciano BELISRCIANO
Original post by Mohammed Abdullah
Genesys Beyond Learning Subscription Enrollment
 
Certification Community Certification Training
2 5 months ago by Antoni Amaya Obrador
Self Study Exams Locked
 
Certification Community Certification Training
6 5 months ago by Vaun McCarthy
Original post by Seean Weaver
Genesys external Certification self-study materials
0 5 months ago by Abhinav Dev
Beyond Supscription
 
Certification Community Training
3 6 months ago by Nicki Dehn
Original post by Christy McDaniel
Genesys Certification inquiries 0 6 months ago by Jeong Yoon Cho
Asking YOU to nominate Community Rockstars!
 
Certification Community Other/Not Sure
0 6 months ago by Nicole Milliken
Looking for Genesys Cloud CX online Training
1 6 months ago by Matt Lawson
Original post by vivek pandya
Sandbox lab hands on learning and testing.
 
Certification Community Genesys Cloud
1 7 months ago by Rafael Marciano BELISRCIANO
Original post by Brian Mecham
Play and win!
 
Certification Community Other/Not Sure
0 7 months ago by Nicole Milliken
Getting Started
 
Certification Community Training
3 7 months ago by Rafael Marciano BELISRCIANO
Original post by David Constantino
Glitch in Cloud Certified Partner (CCP) Course API Lab
 
Certification Community Certification Genesys Cloud
6 7 months ago by Rafael Marciano BELISRCIANO
Original post by Abinash Srichandan
I have completed my Cloud Certification and received a badge from Credly, can someone please guide me what should be my next step?
 
Certification Community Other/Not Sure
3 7 months ago by Rafael Marciano BELISRCIANO
Original post by Abdul Ahad
Whre can I find Genie Learning?
 
Archive PureCloud Partners Certification Community Genesys Cloud User Created   Certification   GenesysBeyond   GenesysCloud
1 8 months ago by Jeff Ritter
Original post by Sushma Bellamkonda
Scripts are more than just telling agents what to say
 
Certification Community Training
2 8 months ago by Rafael Marciano BELISRCIANO