Certification and Training

1 to 50 of 272 threads (784 total posts)
  Thread Subject Replies Last Post Status
New Webinar Recording: Genesys AI - Implications for Business Strategies
3 3 days ago by Vaun McCarthy
Original post by Robert Sterner
Agent Platform Subscription Updates
0 4 days ago by Annie Kingston
A3S Course
1 4 days ago by George Ganahl
Original post by Soraya Granda Segovia
New Performance Views for Agents Course
0 5 days ago by Melissa Talamonti-Clark
Question about Genesys Beyond course expiration date
2 7 days ago by Petra Mueller
Original post by Jaime Vasquez
Upcoming Course Retirements: Agent Assist with Google Cloud
0 10 days ago by Robert Sterner
Major Update: Genesys Cloud Integrations - AppFoundry Course
0 10 days ago by Maria Davidson
New Voice Survey Course
0 11 days ago by Melissa Talamonti-Clark
Discover Our New eLearning Course: Genesys Cloud API License
0 11 days ago by Maria Davidson
Update to Genesys Cloud: Agent Activity Course
0 12 days ago by Melissa Talamonti-Clark
Update to Workforce Management Course
0 14 days ago by Melissa Talamonti-Clark
Request: Reduce prices for certification exams
8 14 days ago by Chris Sekelsky
Original post by Paul McGurn
API User Management Course Updates!
0 24 days ago by Maria Davidson
New eLearning on Journey Management Charts
2 one month ago by Lindsay Scarpaci
Previously Completed Course Information 1 one month ago by Kameshwaran Muniswaran
Original post by Alun Lomas
Genesys Cloud Developer Certification 1 one month ago by Kameshwaran Muniswaran
Original post by Davi Araujo
New Recorded Webinar: Knowledge Workbench and Knowledge Portal
0 2 months ago by Robert Sterner
New Recorded Webinar - WFM Continuous Forecasting
0 2 months ago by Melissa Talamonti-Clark
Course Update - WFM Activity Codes and Work Plans
0 2 months ago by Melissa Talamonti-Clark
Best way to start certification
2 2 months ago by Christian Sedlmeier
Will I win any awards? :) 1 2 months ago by Kameshwaran Muniswaran
Original post by Rodrigo Hernandez
New Course: WEM - Supervisor Activity View
0 2 months ago by Melissa Talamonti-Clark
New Course: Improving Transcription Accuracy
0 3 months ago by Melissa Talamonti-Clark
Webinar: Enhancing Journey Management Insights with Charts 0 3 months ago by Lindsay Scarpaci
Agent Platform Update: New Courses and Learning Plans!
2 3 months ago by Annie Kingston
New Course Releases: Agent Copilot (1) Setup and Configuration, (2) Agent Usage
0 3 months ago by Robert Sterner
New Agent UI Video
0 3 months ago by Melissa Talamonti-Clark
New Webinar on Reporting and Analytics with a WFM Focus
0 3 months ago by Melissa Talamonti-Clark
New Webinar on WFM Divisions, Permissions, and Work Teams
0 3 months ago by Melissa Talamonti-Clark
Shift Trades for Agents - Update
0 3 months ago by Melissa Talamonti-Clark
New Staffing Groups Webinar
0 3 months ago by Melissa Talamonti-Clark
Updated list of CCP cvourses
4 3 months ago by Ade Eko
Workforce Management ILT Class Updated
0 3 months ago by Melissa Talamonti-Clark
Learning About Journey Management 1 3 months ago by Lindsay Scarpaci
New WEM Learning Path Video
0 3 months ago by Melissa Talamonti-Clark
Certification Voucher
1 4 months ago by Ashiesh Sharma
Original post by Ivan Dario Aparicio
Submit your Story and Win for the BBB!
0 4 months ago by Nicole Milliken
New Certification for Self-Service AI Features: Digital Bots & Knowledge Certification
0 4 months ago by Robert Sterner
New Course Release: AI/Bots - Dialog Engine Voice Bots – Guided Self-Study
0 4 months ago by Robert Sterner
Contact Center Administrator Quality Management - Course Retired
0 4 months ago by Melissa Talamonti-Clark
Beyond Supscription
4 4 months ago by Raamsundhar Ramani
Original post by Christy McDaniel
Cloud Certified Partner (CCP) Course objective 11 4 months ago by Kameshwaran Muniswaran
Original post by Adesh Jadhav
Is there a GCX-GCD voucher ?
1 4 months ago by Kameshwaran Muniswaran
Original post by Olu Oguntuga
Updated Course Prerequisites 0 4 months ago by Melissa Talamonti-Clark
Continual Training
2 5 months ago by Melissa Talamonti-Clark
Original post by Sarah Blizzard
Updated Material on Development and Feedback Learning Modules for WFM
0 5 months ago by Melissa Talamonti-Clark
New Webinar on Alternative Shift Trades
0 5 months ago by Melissa Talamonti-Clark
Learning Subscription for Individuals
3 5 months ago by Kameshwaran Muniswaran
Original post by Suresh Kumar Muralidoss
Workforce Management
2 5 months ago by Jeff Ritter
Original post by Jairo Sanchez
PureConnect Notice - End of Life 0 6 months ago by Melissa Talamonti-Clark