Genesys Cloud - Beta HQ

1 to 50 of 214 threads (2.1K total posts)
  Thread Subject Replies Last Post Status
Upcoming Transcription Connector Beta 9 yesterday by Alejandra Santiago
Upcoming Beta - Genesys Cloud Social
29 2 days ago by Ram Bhamidi
Original post by Gayathri K G
BETA - Voice Survey 133 8 days ago by Anik Dey
Original post by Herrick Mai
Beta: Policy Based Station-Side Call Recording
55 8 days ago by Andrew Lagarde
Original post by Daniel Ho
COMING SOON !!! Beta Multi-Contextual Panel
20 15 days ago by Nicholas Robinson
New Canned Responses Agent-Facing Panel - Upcoming Beta!
18 18 days ago by Marudhu Pandian
BETA: Share Dashboards with work teams and individuals
27 24 days ago by Nikhil Ponnam
Agent UI - New messaging component - Beta
118 26 days ago by Catherine DUPIRE
Original post by Mate Janos Foldi
Jason's Top Picks: Jan. - Jul. 2024 Release Retrospective
0 one month ago by Jason Kleitz
Jason's November 2024 Release Recap
1 2 months ago by Jason Kleitz
Supervisor Insights
0 2 months ago by Martin Bunting
Jason's End-of-Year Challenge is now LIVE in Trivia Tower!
0 2 months ago by Jason Kleitz
Jason's Top Picks for October 2024
3 2 months ago by Matt Lawson
Original post by Jason Kleitz
Tell me your favorite new Genesys Cloud feature from this year. You may win a prize!
0 2 months ago by Jason Kleitz
Hurry! Big, Bad Bot Bash ends soon!
0 3 months ago by Nicole Milliken
Upcoming Beta - Direct Routing
103 3 months ago by Steven Alix
Original post by trey buck
External Contact Name Displayed in Call History
4 3 months ago by Jason Wolfgang
Multicontextual Panel Opt in/out Admin Permission Available !!!
15 3 months ago by Nicholas Robinson
It's Beta time! Mobile Messaging SDK for native platforms
23 3 months ago by Marija Kovrlija
Original post by David Kempl
Play and Win with Candy Knowledge!
0 4 months ago by Nicole Milliken
contact list with Arabic and English values
1 4 months ago by Driss SELLAMI
Original post by Anu Joseph
Last few hours to WIN!
0 4 months ago by Nicole Milliken
Play in the Big, Bad Bot Bash and Win!
0 4 months ago by Nicole Milliken
New Q&A Show answers tough community questions
3 4 months ago by Samuel Jillard
Original post by Nicole Milliken
Dashboards UI Beta
44 4 months ago by Robert Wakefield-Carl
Original post by Nikhil Ponnam
Dashboard UI updates
0 5 months ago by Jason Kleitz
Upcoming Beta! Genesys Cloud Functions
7 5 months ago by Richard Schott
BETA - Hold Your Place In Queue Customer First Call Flow
5 5 months ago by Steven Alix
Original post by Wilson Tang
Web Messaging - Step-up authentication during conversation
16 5 months ago by Karthik Ageer
Original post by David Kempl
Skills Based Dialing for Preview & Progressive Campaigns - Beta
8 6 months ago by Ying Chow
Original post by Chad McCormick
1000K Members in the Beta HQ Community!!
5 6 months ago by Isabelle Bourgie
Original post by Nicole Milliken
Is the BETA for division awareness external contacts active?
6 6 months ago by Josh Coyle
Original post by Giovana Moreira
Guess The Date - When Will We Hit 1k Members?
30 6 months ago by Matt Lawson
Have You Met the Moderators Via Trivia Tower?
0 6 months ago by Nicole Milliken
Beta - Advanced Architect Execution Data & Replay Mode 83 6 months ago by Amelie Wisniak
Sensitive Data Masking for Voice Transcripts in French and Italian (Early Preview)
2 7 months ago by Anik Dey
Beta - Collapsible cards in Architect actions 18 7 months ago by Colin Finnegan
Original post by Amelie Wisniak
Dashboard Beta
0 7 months ago by Daniel Cross
Agent Assist summary for digital
6 8 months ago by Lee Smith
Original post by Chris Dalziel
Can we apply 'Multi-Contextual Panel' beta to 'AP-NORTHEAST-3 (Osaka)' region?
1 8 months ago by Yasuaki Fukui
Beta - Data Tables User Interface Update 36 8 months ago by David Fradejas Tomás
Original post by Amelie Wisniak
Genesys Audio Connector
29 8 months ago by Alejandra Santiago
Task Work Item Routing
16 9 months ago by Will Bellerby
Original post by Martin Bunting
Dashboards Beta
2 9 months ago by Nikhil Ponnam
Original post by Daniel Cross
Auto summarization stored anywhere?
1 9 months ago by Matt Lawson
Original post by Clayton Curtis
Beta - New AudioHook queue setting and Architect flow action
16 9 months ago by Bingkai Miao
Original post by Rebecca Owens
Your Voice, Your GKN: Share and Win!
0 9 months ago by Lin Gary
Beta - Data Tables User Interface Update
0 9 months ago by Zbynek Melichar
Interaction Categories - Speech & Text Analytics - Beta
19 9 months ago by Andy Boland
Messaging UI
1 9 months ago by Marja Korander
Original post by Bill Gleeson