Genesys Cloud - Main

Thread Subject Replies Last Post Community
checking the DNIS numbers before recive the call from Client
   
5 18 minutes ago by Eric Berkshire
Original post by Reham Alzeer
Genesys Cloud - Main
Message - Skill based internal transfers
   
1 44 minutes ago by Cameron Tomlin
Original post by Dan Wong
Genesys Cloud - Main
Problem with outgoing WhatsApp calls marking contacts as uncallable after they have already been contacted.
   
3 an hour ago by Cameron Tomlin
Original post by Miguel L. Portugues
Genesys Cloud - Main
Recall multiple times the same number before next contact on preview campaign
   
4 an hour ago by Kevin Goodwin
Original post by Alvaro Ruiz Canser
Genesys Cloud - Main
Outbound - Bulk upload of contacts to contactlist via API
   
1 an hour ago by Cameron Tomlin
Original post by Raghunandan HM
Genesys Cloud - Main
Alert Notification on Supervisor Screen for Specific Wrap-Up Code Trigger
   
1 an hour ago by Cameron Tomlin
Original post by Adesh Jadhav
Genesys Cloud - Main
Merging 2 ACD calls.
   
3 an hour ago by Christoph Domaschke
Original post by Andrew Lagarde
Genesys Cloud - Main
Inactivity Timeout
   
1 an hour ago by Cameron Tomlin
Original post by Borislav Taskov
Genesys Cloud - Main
Audit user deleted
   
1 an hour ago by Cameron Tomlin
Original post by Nuno Paulo
Genesys Cloud - Main
Agent Co-Pilot Segmenting Summarization for Multiple Accounts
   
1 2 hours ago by Cameron Tomlin
Original post by Alex Slocum
Genesys Cloud - Main
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