Workforce Engagement Management

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Capacity planning, What if
   
5 an hour ago by Shirley Harbers
Feature Release - Enter Partial Day Time-Off Request using Start Time and Stop Time
   
5 13 hours ago by Wayde Masters
Original post by Eric Hagaman
Call interaction Quality Evaluation
   
2 yesterday by Mark Fagus
Original post by Elbra Pirayev
Genesys Cloud Release Notes | July 07th 2025
   
0 yesterday by Tracy Vickers
📢 Final Reminder: Don't Miss - The Right Smile | WFM (Resource Management) and Capacity Planning Webinar
   
0 yesterday by Tracy Vickers
UI Enhancements Coming to Genesys Cloud WEM
   
10 4 days ago by Mike Morris
Original post by Dilip Karthik
New Capacity Planning Feature Coming Soon!
   
23 4 days ago by Shirley Harbers
Original post by Belinda Herrera
AI Insights Just Got Better!
   
5 5 days ago by Anik Dey
Original post by Lindsey Ray Bonanni
Expanded Language Support and Updated Transcription Policy – Effective August 18, 2025
   
0 5 days ago by Jose Ruiz
Topic Testing and Governance
   
3 5 days ago by Daniel White
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