Genesys Engage on-premises

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  • 1.  Access to Platform SDK

    Posted 12-27-2024 03:02

    Hello Community,

    I'm looking out to get access to Genesys Engage - Platform SDK (Java).

    Please let me know how I can download/get access to the same ?

    Thanks in advance.

    Arjun


    #Implementation
    #Platform/SystemAdministration

    ------------------------------
    Arjun Radhakrishnan
    Principal Consultant
    ------------------------------


  • 2.  RE: Access to Platform SDK

    Posted 12-30-2024 03:33

    Hi @Arjun Radhakrishnan,

    You can download the PSDK packages from Customer care portal > Download center > Installation Packages > Product = Platform SDK + Component = Platform SDK for Java.



    ------------------------------
    Regards,
    Vinod Balan
    Genesys Reporting & Analytics
    ------------------------------



  • 3.  RE: Access to Platform SDK

    Posted 12-31-2024 01:22

    Thank you Vinod Balan for your response.

    I'm not able to login into customer care portal. Please let me know if you have any tips.

    Also, If there is some other easy way to get this access - Platform SDK for Java that would be great. 



    ------------------------------
    Arjun Radhakrishnan
    Principal Consultant
    ------------------------------



  • 4.  RE: Access to Platform SDK

    Posted 12-31-2024 02:19

    Hi Arjun,

    Please share your email ID, I will see if I can send the SDK files to you via email.



    ------------------------------
    Regards,
    Vinod Balan
    Genesys Reporting & Analytics
    ------------------------------



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