Genesys Cloud CX

 View Only

Discussion Thread View
Back to discussions
Expand all | Collapse all

Action Map for Web Messenger... delay option like chat has?

  • 1.  Action Map for Web Messenger... delay option like chat has?

    Posted 10-06-2022 20:26

    Will the Action Map config for Web Messenger have an option to fire after a timed delay the way that boring old chat action maps can trigger?

    Chat version:


    Web Messenger version:

    Nothing to see here


    #ConversationalAI(Bots,AgentAssist,etc.)
    #DigitalChannels

    ------------------------------
    Brad Murlin
    Zillow, Inc.
    ------------------------------


Need Help finding something?

Check out the Genesys Knowledge Network - your all-in-one access point for Genesys resources