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Workforce Engagement Management

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Activity Plans - Need an option to select a work team

Andrew Doller08-13-2024 19:21

Just beginning to play with this new feature and first problem I've noticed is that you cannot select ...

Fiona Doyle08-14-2024 00:55

Also need confirmation of this feature as it's not applying to scenario's already created (scheduled ...

Fiona Doyle08-14-2024 01:18

And a Planning Group level ------------------------------ Fiona Doyle Service NSW ------------------------------ ...

Eric Hagaman08-15-2024 18:27

Thanks Fiona, do you mean you would like to include Agents in an Activity Plan based on the Planning ...

Fiona Doyle08-18-2024 18:48

Yes, for skill based Training etc ------------------------------ Fiona Doyle Service NSW ------------------------------ ...

Christopher Koot08-15-2024 01:48

Hi Fiona, I had a play with this feature last night and successfully ran a few activities on published ...

Fiona Doyle08-15-2024 01:57

Hi Christopher, it was unpublished periods that we were trying to put some training into. Worked when ...

Heather Henderson08-15-2024 06:47

I seem to have the opposite issue. I am able to apply to published schedules, but on every occasion ...