Genesys Engage on-premises

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  • 1.  Agent account

    Posted 04-02-2024 01:54

    Hello guys

    I'd like to ask, I logged in using the agent's account, but in the menu, I only see "Schedule" and "Configuration"  and I setting the "Options" in Genesys Configuration Manager . 


    #WorkforceManagement

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    Ronny Shi
    eSoon China Limited
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