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  • 1.  Allow access to only some Survey Forms

    Posted 11 days ago

    We have a client that is requesting that we control access to Surveys Forms in a way where 1 group of users can access only certain Survey Forms and not others. Basically like how Divisions logically separate accessible items in GenesysCloud. 
    Is this possible with Surveys or is it the case that if you have access to one Survey, you only have access to all?
    If it's not possible out of the box, is there a way to get around this?

    They need a different group of people to have access to Survey1 than Survey2.


    #QualityManagement

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    Danny Ronzoni
    Electroline Data Communications Inc
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  • 2.  RE: Allow access to only some Survey Forms
    Best Answer

    GENESYS
    Posted 10 days ago
    Edited by Jason Kleitz 10 days ago

    Hello Danny,

    I don't believe we have that we currently have that functionality. I did see that someone has recently submitted an Idea to the Genesys Cloud Product Ideas Lab that is currently in Future Consideration. 

    If you click the VOTE button on that page, it should notify you via email as this Idea progresses through development. 

     



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    Jason Kleitz
    Genesys - Employees
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  • 3.  RE: Allow access to only some Survey Forms

    Posted 10 days ago

    Dang it. I thought so. Thanks for the link to the Ideas. I'll definitely look into that.

    Thanks!



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    Danny Ronzoni
    Electroline Data Communications Inc
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  • 4.  RE: Allow access to only some Survey Forms

    GENESYS
    Posted 10 days ago

    Good to hear. It looks like you're not the only person to be looking for this functionality either. I would recommend voting and leaving a comment. If I see that this flips over to In Development, I'll post an update here.



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    Jason Kleitz
    Genesys - Employees
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