Is there some sort of training on how Alternate Shifts works, from the Administrative standpoint?  I am not looking for a demo from the agent user end.  I am interested in it from the WFM Operations side. 

Is there some sort of training on how Alternate Shifts works, from the Administrative standpoint?  I am not looking for a demo from the agent user end.  I am interested in it from the WFM Operations side. 

Is there some sort of training on how Alternate Shifts works, from the Administrative standpoint?  I am not looking for a demo from the agent user end.  I am interested in it from the WFM Operations side. 

Is there some sort of training on how Alternate Shifts works, from the Administrative standpoint?  I am not looking for a demo from the agent user end.  I am interested in it from the WFM Operations side. 

There isn't at the moment. We are looking to update the documentation with an overview page linking out to the other pages that have been updated to help navigate the Resource Centre.

I'll also look in to making a video walkthrough that we can post to the community 

Paul

Is there some sort of training on how Alternate Shifts works, from the Administrative standpoint?  I am not looking for a demo from the agent user end.  I am interested in it from the WFM Operations side. 

There isn't at the moment. We are looking to update the documentation with an overview page linking out to the other pages that have been updated to help navigate the Resource Centre.

I'll also look in to making a video walkthrough that we can post to the community 

Paul

Is there some sort of training on how Alternate Shifts works, from the Administrative standpoint?  I am not looking for a demo from the agent user end.  I am interested in it from the WFM Operations side. 

There isn't at the moment. We are looking to update the documentation with an overview page linking out to the other pages that have been updated to help navigate the Resource Centre.

I'll also look in to making a video walkthrough that we can post to the community 

Paul

Is there some sort of training on how Alternate Shifts works, from the Administrative standpoint?  I am not looking for a demo from the agent user end.  I am interested in it from the WFM Operations side. 

Is there some sort of training on how Alternate Shifts works, from the Administrative standpoint?  I am not looking for a demo from the agent user end.  I am interested in it from the WFM Operations side. 

Following. Hi @Paul Wood, is there an update on documentation/tutorial on how to use this? Thanks for your help!

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Tasha L Thomas
The Coca-Cola Company - CCNA
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Original Message:
Sent: 07-11-2024 13:13
From: Gina Palmer
Subject: Alternate Shifts - Is there some sort of video tutorial?

Is there some sort of training on how Alternate Shifts works, from the Administrative standpoint?  I am not looking for a demo from the agent user end.  I am interested in it from the WFM Operations side. 

#Configuration
#WorkforceManagement
#Scheduling

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Gina Palmer
Manager, Workforce Management
Papa, Inc.
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Is there some sort of training on how Alternate Shifts works, from the Administrative standpoint?  I am not looking for a demo from the agent user end.  I am interested in it from the WFM Operations side.