Workforce Engagement Management

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  • 1.  Analisis Historico de interacciones

    Posted 06-14-2022 17:47
    No replies, thread closed.
    Estimados, si modificamos un tema, incluimos terminos eso afecta a interacciones pasadas o solo lo que se transcriba en adelante?
    #SpeechandTextAnalytics

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    Alejandra Morgado
    Sixtra Chile S.A.
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  • 2.  RE: Analisis Historico de interacciones

    GENESYS
    Posted 06-15-2022 09:21
    No replies, thread closed.
    Hola Alejandro,

    No, la inclusión de frases y temas (topics), serán aplicadas a las interacciones que se transcriban en adelante.

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    Julio Santiago
    Genesys - Employees
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