Hello,
We are running into problems using this IVR API.
"/ Api / v2 / architect / ivrs"
We are trying to register 160 addresses (DIDs) in one IVR (Call Routing).
However, when I ran the API, I got an error which the rate limit was reached.
So, after trying various things, when I changed the address (DID) to 100, the execution was successful with the API without any problem. When I want to register 100 or more addresses, I need execute it multiple times.(The second time feels like adding the address (DID) to the first time'address (DID), and the API used at that time is "/ api / v2 / architect / ivrs / {ivrId}")
The rate limit information we currently know is below, but in this case, does anyone know which rate limit is stuck?
Also, does the internal logic of the "/ api / v2 / architect / ivrs" API register DIDs one by one with different APIs which is cause to the limit?
Or is there a limit to the maximum number that can be entered in the ["dnis": [],]of the "/ api / v2 / architect / ivrs" API?
{
"name": "",
"division": {
"name": ""
},
"description": "",
"version": 0,
"dateCreated": "",
"dateModified": "",
"modifiedBy": "",
"createdBy": "",
"modifiedByApp": "",
"createdByApp": "",
"dnis": [],
"openHoursFlow": {
"id": "",
"name": "",
"selfUri": ""
},
"closedHoursFlow": {
"id": "",
"name": "",
"selfUri": ""
},
"holidayHoursFlow": {
"id": "",
"name": "",
"selfUri": ""
},
"scheduleGroup": {
"id": "",
"name": "",
"selfUri": ""
}
}
If anyone knows, I would appreciate it if you could let me know.
Thank you
#Integrations#Routing(ACD/IVR)------------------------------
嘉銘 杜
Mitsui Knowledge Industry Co., Ltd
------------------------------