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APPLY TODAY !!! Real-Time Digital Monitoring Beta

Nicholas Robinson07-07-2023 10:21

We are excited to announce Real-Time Digital Monitoring !!! Imagine being able to see what your agents ...

Marcus Hanna07-10-2023 15:47

Nicholas, I got excited and signed up for the beta and then found the post here with the sneak peaks. ...

Nicholas Robinson07-10-2023 17:29

Hi Marcus, This capability will permit user to view only the transcript of an agent during a web message ...

Jonathan Jones07-17-2023 12:28

Hi Nicholas, We applied for the Beta but haven't gotten any communication about it, can you give ...

Nicholas Robinson07-17-2023 13:26

Hi Johnathan, We are evaluating applicants and should be opening the Beta soon (by the end of ...

Neil Bernhart08-11-2023 18:38

Hello Johnathan, Any update on when the Beta will begin? I still haven't heard anything after registering. ...

Nicholas Robinson08-12-2023 13:20

Hi Neil, An email was sent to you & Sal Calderon on Friday, July 28 with instructions ...

Neil Bernhart08-14-2023 15:41

Thank you Nicholas... I found the email sorted into Junk Mail. ugh!!! I'll review the instructions ...

Rita Henllembart08-15-2023 12:21

Hi Nicholas, how are you? I registered some customers who are critical to do the beta tester, ...

Nicholas Robinson08-15-2023 12:29

Hi Rita, Please reach out to me directly with additional details as to who has been signed ...

Jonathan Jones08-14-2023 14:22

Feedback from the BETA from Questrade Overall is meets our immediate needs Need to haves ...

Richard Chandler08-15-2023 08:07

One thing that has come up as a query is the ability to monitor a digital bot. I have created an idea ...

Nicholas Robinson08-16-2023 11:48

Hi Richard this is something that we have considered for the future.. Definitely a valid use case ...

Ruchin Gupta09-14-2023 00:27

Hi Nicholas, hope you are well. I have just requested access to beta for our internal org. Would really ...

Nicholas Robinson09-14-2023 17:03

Hi Ruchin, I have not seen your request was it done through Beta HQ.. ?? ------------------------------ ...

Derek Cowan09-19-2023 15:31

Will this support web chat interactions or only web messaging interactions? ------------------------------ ...

Derek Cowan10-13-2023 14:54

@NicholasRobinson, Will this support web chat interactions or only web messaging interactions? ...

Nicholas Robinson10-17-2023 09:16

Hi Derek It will be for web messaging interatcions Nicholas Robinson Senior Product ...

Saugort Dario Garcia10-25-2023 17:02

Hi, @Nicholas Robinson still this Beta open to apply? Regards, SG ------------------------------ ...

Nicholas Robinson10-25-2023 18:18

I'm sorry the Beta has closed.. we are planning to go GA next month Nicholas Robinson ...

1. APPLY TODAY !!! Real-Time Digital Monitoring Beta