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  • 1.  Architecture Data table

    Posted 04-16-2024 05:55

    How data table changes works for real time customers.

     If I change data in data table and The customer already in call will update with current data or old one.


    #ArchitectureandDesign
    #Integrations
    #PureConnectQAEpisode

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    kaleeswaran Ramachandran
    TeleApps Services Pty Ltd
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  • 2.  RE: Architecture Data table
    Best Answer

    Posted 04-16-2024 09:47

    Data within the data table (adding additional rows) is accessed in real time by handlers using the data table lookup tool step.  If you add a row and save, then a call performs a data table lookup immediately after that, the new data would be available.

    Now, when adding or changing columns in your table, that's not quite the same.  If you add a column, it would just not have variable assignment from the table lookup toolstep bound.  If you removed a column that was bound, you would likely cause the tool to return the failure path.



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    Aaron Lael
    State of Utah - comments on this forum reflect my own personal opinions\observations and are separate from any entity I am otherwise involved in.
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