Hi All,

I have a request asking to restrict the number of campaign calls to 4 to a given contact within 7 days. The UI only allows for basic settings. Has anyone attempted to set this up? Or, have any suggestions on how to get this done. 

#Outbound

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Matthew Raleigh
Thermo Fischer CRG
Sr. IT COMM Eng.
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I would use a precall rule to look at the days since last call and either skip or call 

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Robert Wakefield-Carl
ttec Digital
Sr. Director - Innovation Architects
Robert.WC@ttecdigital.com
https://www.ttecDigital.com
https://RobertWC.Blogspot.com
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Original Message:
Sent: 04-03-2023 14:37
From: Matthew Raleigh
Subject: Attempt Controls

Hi All,

I have a request asking to restrict the number of campaign calls to 4 to a given contact within 7 days. The UI only allows for basic settings. Has anyone attempted to set this up? Or, have any suggestions on how to get this done. 

#Outbound

------------------------------
Matthew Raleigh
Thermo Fischer CRG
Sr. IT COMM Eng.
------------------------------