If you can't wait until Q2 2025, I could suggest you use an SMS campaign and a data action on the pre-call rule to send the messaging through the API and then set the contact to Do not contact. That would get you by for the next 4 months of so.
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Robert Wakefield-Carl
ttec Digital
Sr. Director - Innovation Architects
Robert.WC@ttecdigital.comhttps://www.ttecDigital.comhttps://RobertWC.Blogspot.com------------------------------
Original Message:
Sent: 12-09-2024 07:33
From: Cameron Tomlin
Subject: Bulk Messaging WhatsApp
Hello Shuana,
I believe this is the idea. It looks like, as of now, expected delivery of this feature is Q1 2025.
Cheers,
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Cameron
Online Community Manager/Moderator
Original Message:
Sent: 12-09-2024 06:08
From: Shauna Gibson
Subject: Bulk Messaging WhatsApp
Hi All
I understand that it is on the roadmap to be able to send bulk messages through WhatsApp, do we have a rough timescale on when this is likely to be available?
Thanks
Shauna
#DigitalChannels
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Shauna Gibson
PS
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