Hello guys,
I'm implementing a callback on the client, where the client who abandons the inbound queue, the routing strategy inserts the record of this call via procedure
in the OCS schema. The Campaign used is in "Progressive" dialing mode with the "Assured Connection" setting, that is, the OCS requests the SIP to dial
first to the extension, and soon after it makes an automatic dialing to the customer's number. The callback flow is working correctly, but after the
call is answered, a WDE POP UP error appears below:
"Cannot mark the outbound record as processed: Attribute has the wrong value"Anyone have an idea what it could be?
#Implementation------------------------------
Anderson Oliveira
Mutant
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