Hi Jason
Unfortunately they had to push back the release until early December, You can follow the progress and any further updates here: Schedule a recurring outbound campaign
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Sam Jillard
Online Community Manager/Moderator
Genesys - Employees
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Original Message:
Sent: 11-11-2024 13:54
From: Jason Mock
Subject: Campaign Schedule Management / Duplication
End of the month has come and gone, and I'm still not seeing anything for managing recurring Campaign Schedules. It still has to be duplicated manually, one campaign/sequence per day at a time. There HAS to be a better way to do this.
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Jason Mock
CAPITAL Services
Original Message:
Sent: 10-07-2024 14:50
From: Jason Mock
Subject: Campaign Schedule Management / Duplication
Has there been any discussion about creating an easier way to manage Campaign Schedules? Right now, the process is quite tedious and cumbersome, requiring someone to take an hour or so to copy over Campaigns/Sequences from one month to the next individually. Is there a reason this is not able to be done on even a day to day duplication basis? That would at least let us copy over Monday to Monday, Tuesday to Tuesday, etc... if we can't do a week+ at a time. With the Month view being the only view that allows any type of duplication, It's very inefficient to update the schedules, meaning I generally have to take a couple of hours to run out a month or 2, for what seems to me, should be a 5 minute annual task. Does anyone have any great workarounds, or other solutions?
#Outbound
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Jason Mock
CAPITAL Services
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