Hey everyone,

Apologies if this has already been addressed but am new to the Genesys platform and trying to sort through some of the APIs available.  In that, I am having difficulty obtaining the token.  I have created the OAuth client in Genesys Admin with a grant type as 'Client Credentials'.  When making the call via Postman as well as the example they provide for Python I am getting a 400 returned.  

The following headers are defined:

Content-Type : application/x-www-form-urlencoded

Authorization: Basic (base64)

I have tried both x-www-form-urlencoded and raw as the Body when sending 

{
  "grant_type": "client_credentials"
}

Can anyone point me in the right direction here?

Thanks for the assistance!

Hello,

What 400 response are you getting?

400 could be returned for several reasons.

Hey everyone,

Apologies if this has already been addressed but am new to the Genesys platform and trying to sort through some of the APIs available.  In that, I am having difficulty obtaining the token.  I have created the OAuth client in Genesys Admin with a grant type as 'Client Credentials'.  When making the call via Postman as well as the example they provide for Python I am getting a 400 returned.  

The following headers are defined:

Content-Type : application/x-www-form-urlencoded

Authorization: Basic (base64)

I have tried both x-www-form-urlencoded and raw as the Body when sending 

{
  "grant_type": "client_credentials"
}

Can anyone point me in the right direction here?

Thanks for the assistance!

Here is the error that is returned.

Hello,

What 400 response are you getting?

400 could be returned for several reasons.

Hey everyone,

Apologies if this has already been addressed but am new to the Genesys platform and trying to sort through some of the APIs available.  In that, I am having difficulty obtaining the token.  I have created the OAuth client in Genesys Admin with a grant type as 'Client Credentials'.  When making the call via Postman as well as the example they provide for Python I am getting a 400 returned.  

The following headers are defined:

Content-Type : application/x-www-form-urlencoded

Authorization: Basic (base64)

I have tried both x-www-form-urlencoded and raw as the Body when sending 

{
  "grant_type": "client_credentials"
}

Can anyone point me in the right direction here?

Thanks for the assistance!

Which API are you using and what does the request look like?

Here is the error that is returned.

Hello,

What 400 response are you getting?

400 could be returned for several reasons.

Hey everyone,

Apologies if this has already been addressed but am new to the Genesys platform and trying to sort through some of the APIs available.  In that, I am having difficulty obtaining the token.  I have created the OAuth client in Genesys Admin with a grant type as 'Client Credentials'.  When making the call via Postman as well as the example they provide for Python I am getting a 400 returned.  

The following headers are defined:

Content-Type : application/x-www-form-urlencoded

Authorization: Basic (base64)

I have tried both x-www-form-urlencoded and raw as the Body when sending 

{
  "grant_type": "client_credentials"
}

Can anyone point me in the right direction here?

Thanks for the assistance!

It is a POST method to https://login.mypurecloud.com/oauth/token

Headers:
Content-Type : application/x-www-form-urlencoded
Authorization : <clientID:secret defined in Basic Auth> which auto converts to base64

Body:

{
  "grant_type": "client_credentials"
}

Which API are you using and what does the request look like?

Here is the error that is returned.

Hello,

What 400 response are you getting?

400 could be returned for several reasons.

Hey everyone,

Apologies if this has already been addressed but am new to the Genesys platform and trying to sort through some of the APIs available.  In that, I am having difficulty obtaining the token.  I have created the OAuth client in Genesys Admin with a grant type as 'Client Credentials'.  When making the call via Postman as well as the example they provide for Python I am getting a 400 returned.  

The following headers are defined:

Content-Type : application/x-www-form-urlencoded

Authorization: Basic (base64)

I have tried both x-www-form-urlencoded and raw as the Body when sending 

{
  "grant_type": "client_credentials"
}

Can anyone point me in the right direction here?

Thanks for the assistance!

Which AWS region is your Genesys Org in?

It is a POST method to https://login.mypurecloud.com/oauth/token

Headers:
Content-Type : application/x-www-form-urlencoded
Authorization : <clientID:secret defined in Basic Auth> which auto converts to base64

Body:

{
  "grant_type": "client_credentials"
}

Which API are you using and what does the request look like?

Here is the error that is returned.

Hello,

What 400 response are you getting?

400 could be returned for several reasons.

Hey everyone,

Apologies if this has already been addressed but am new to the Genesys platform and trying to sort through some of the APIs available.  In that, I am having difficulty obtaining the token.  I have created the OAuth client in Genesys Admin with a grant type as 'Client Credentials'.  When making the call via Postman as well as the example they provide for Python I am getting a 400 returned.  

The following headers are defined:

Content-Type : application/x-www-form-urlencoded

Authorization: Basic (base64)

I have tried both x-www-form-urlencoded and raw as the Body when sending 

{
  "grant_type": "client_credentials"
}

Can anyone point me in the right direction here?

Thanks for the assistance!