PureConnect

 View Only

Discussion Thread View

Changed Azure key for storage account now can't access calls on ICB<

  • 1.  Changed Azure key for storage account now can't access calls on ICB<

    NEW MEMBER
    Posted 12 days ago

    Hi All,

    Not sure if anyone can help . we have regenerated the Azure key for our storage account . now calls are stuck on the media server and we can't access any achieved calls
    Anyone know where I go to update the Key on Genesys to get to working again ?


    #SystemAdministration

    ------------------------------
    Tom Corsi
    Voice Analyst
    ------------------------------


Need Help finding something?

Check out the Genesys Knowledge Network - your all-in-one access point for Genesys resources