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ChatGPT chatbot Integration Demo

  • 1.  ChatGPT chatbot Integration Demo

    Posted 01-05-2023 11:32
    Edited by Kamil Sienicki 01-05-2023 11:36

    Hello,

    I have prepared demo which shows working integration between Genesys Cloud web messaging and ChatGPT chatbot by OpenAI (https://en.wikipedia.org/wiki/ChatGPT) feel free to test :-)

    Demo - https://gchatgpt.sienicki.eu/ 1


    #Integrations

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    Kamil Sienicki


  • 2.  RE: ChatGPT chatbot Integration Demo

    Posted 01-05-2023 12:01
    Very cool! Well done!

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    Paul Simpson
    Eventus Solutions Group
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  • 3.  RE: ChatGPT chatbot Integration Demo

    Posted 01-05-2023 12:14
    I broke it. Sorry>


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    Dan Fontaine
    ConvergeOne, Inc.
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  • 4.  RE: ChatGPT chatbot Integration Demo

    Posted 01-05-2023 12:20
    Hey, Dan!
    Looks like you need to try harder 😉



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    Paul Simpson
    Eventus Solutions Group
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  • 5.  RE: ChatGPT chatbot Integration Demo

    Posted 01-05-2023 12:27
    yeah.. for some reason sometimes it's stuck - need to check why.. if you clear "local storage" in your browser then it should work fine :)

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    Kamil Sienicki
    InfinIT.cx GmbH
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  • 6.  RE: ChatGPT chatbot Integration Demo

    Posted 01-06-2023 05:14

    That's great @Kamil Sienicki. Can you share more details on how you integrated ?  I suppose you used Genesys Bot connector to call 3rd-party bots. Just curious can we extend current Genesys Dialog flow bot to be further integrated & trained using chatGpt (I read it somewhere but wasn't sure).

    Also, during test I keep receiving 'processing, please wait message...' is it normal or can this be changed?

    Thanks



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    MAnu KAndwal
    Accenture Solutions Private Limited
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  • 7.  RE: ChatGPT chatbot Integration Demo

    Posted 01-06-2023 11:32
    @MAnu KAndwal​ not really just Data Action API and Architect flow ;)
    I've added that processing message because ChatGPT need some time to generate answer.

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    Kamil Sienicki
    InfinIT.cx GmbH
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  • 8.  RE: ChatGPT chatbot Integration Demo

    Top 25 Contributor
    Posted 01-08-2023 01:22
    Best would be a Bot Connector to allow better integration and direct connectivity to the bot.  Check with Open.ai is "open" to creating one.  It is not that difficult.  Other option is to use a web service and create your own Bot Connector.

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    Robert Wakefield-Carl
    TTEC Digital, LLC dba Avtex
    Contact Center Innovation Architect
    https://www.Avtex.com
    https://RobertWC.Blogspot.com
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  • 9.  RE: ChatGPT chatbot Integration Demo

    Posted 01-09-2023 08:01
    I think it's broken now :/



    But anyways could give more details about the whole setup?


  • 10.  RE: ChatGPT chatbot Integration Demo

    Posted 01-09-2023 11:10
    Stumped after 1 question......



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    Pete Schroeder
    HMC3 LLC
    Senior Contact Center Engineer
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  • 11.  RE: ChatGPT chatbot Integration Demo

    Posted 01-10-2023 05:29
    @Mostafa Awad I will create in coming days short description about whole setup on my blog
    @Pete Schroeder it should work now :)​​​

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    Kamil Sienicki
    InfinIT.cx GmbH
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  • 12.  RE: ChatGPT chatbot Integration Demo

    Posted 01-10-2023 07:55
    Hello Kamil,

    nice ! But you said it's ChatGPT, but apparently it's ChatSonic from Writesonic?




    Regards,

    Nathan.

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    Nathan Tossens
    AXA Group Operations Belgium SA
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  • 13.  RE: ChatGPT chatbot Integration Demo

    Posted 01-13-2023 11:58
    Edited by Kamil Sienicki 01-13-2023 11:59
    @Nathan Tossens that was my first approach of ​trying to integrate ChatGPT but because it's limited now I'm using modified version of https://github.com/acheong08/ChatGPT to integrate GC with ChatGPT :)

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    Kamil Sienicki
    InfinIT.cx GmbH
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  • 14.  RE: ChatGPT chatbot Integration Demo

    Posted 01-25-2023 13:23
    @Kamil Sienicki - Please share the blog as I would be interested to know the details. ​

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    Vipin Kalra
    Docusign
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  • 15.  RE: ChatGPT chatbot Integration Demo

    Posted 02-03-2023 08:01
    @Vipin Kalra https://blog.sienicki.eu/en/genesys-cloud-gpt-3/ - here u can read about that integration which some example how it can be used

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    Kamil Sienicki
    InfinIT.cx GmbH
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  • 16.  RE: ChatGPT chatbot Integration Demo

    Posted 01-16-2023 15:13
    Very nice! I'm planning to create a ChatGPT demo for helping writing email within Genesys Cloud.

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    Maksim Gill
    Eccentex (Customer Service Platform)
    https://www.eccentex.com/genesys
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  • 17.  RE: ChatGPT chatbot Integration Demo

    Posted 7 days ago

    Fantastic work! Have you worked out a way to integrate this with the knowledge base?



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    Joshua Civitareale
    Nexon Asia Pacific Pty. Ltd.
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