We have several collect input scenarios in our call flows, we have turned on collect_digits_verify and it works well in English.
We also need to have this feature (collect_digits_verify) be in Spanish to accommodate non-English speaking clients, we have uploaded voice prompts in Spanish for other parts/actions of a Spanish call flow.
We just cannot find if it can be done for collect_digits_verify using Spanish language
we do see that we can upload a new prompt, or record from the browser, we are just not sure if it would change the prompt for all flows
any thoughts, help, etc. would be appreciated
#Routing(ACD/IVR)------------------------------
Michael Schimento
Zenith Insurance Company
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