Genesys Cloud CX

 View Only
Discussion Thread View
  • 1.  Credential types for the web services data actions integration

    NEW MEMBER
    Posted 2 days ago
    can I consume an API from Genesys Cloud with a Implicit authentication type?
    #Integrations

    ------------------------------
    Juan Ayala
    Promotora Kranon S.A. de C.V.
    ------------------------------


  • 2.  RE: Credential types for the web services data actions integration

    Posted 2 days ago
    Yes, this is the way that the OAuth 2.0 works with data actions and integrations in Genesis cloud. You define the OAuth components such as client name and client ID, and then the data action will use that integration to grab a token and use the token when it processes the data action.

    ------------------------------
    Robert Wakefield-Carl
    Avtex Solutions, LLC
    Contact Center Innovation Architect
    https://www.Avtex.com
    https://RobertWC.Blogspot.com
    ------------------------------