Hello Matt, do we know when all the points from the previous GCAP will be officially transferred over?
CA, San Diego.
Original Message:
Sent: 03-03-2025 07:52
From: Matt Lawson
Subject: Customers: Earn MAJOR rewards in this program!
Hey Robert,
The new GCAP is not a single site. Now, GCAP challenges and points you have accrued have the potential to appear on multiple sites, like the Community, the Knowledge Network, Beyond, etc. As such, there is no singular GCAP site or Phone App.
Where to find challenges?
Where to Find Your Points?
- If you want to know how many points you have, email advocacy@Genesys.com (temporary)
- Future State - The Community's Development Team is actively working on getting your GCAP points to display as part of your profile and other sites are working on similar efforts. We hope to have this project finished and points available on your profile by April.
If you have any questions or if anyone has found any other GCAP challenges on other sites, please reply below.
Cheers,
Matt
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Matt Lawson
Genesys - Employees
Online Community Manager
Original Message:
Sent: 02-28-2025 13:24
From: Robert Gacula
Subject: Customers: Earn MAJOR rewards in this program!
Will there be an app for mobile devices as the old GCAP?
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Robert Gacula, Manager, Workforce Management Team
American Specialty Health
RobertG@ASHN.com CA, San Diego.
Original Message:
Sent: 09-13-2024 10:30
From: Nicole Milliken
Subject: Customers: Earn MAJOR rewards in this program!
If you're a Genesys customer that loves gamification, you'll want to join this Genesys program ASAP! What program? Watch the video below and in the next few minutes, you're going to learn all the details from @Dean Shaw and @Kathryn Verdoni. This is a great way to earn points for Genesys prizes such as professional services, discounted tickets to events, and Genesys swag!
Now that you know the amazing benefits of joining GCAP, make sure you join! There will be an event there that awards you points just for watching this video
to get you started :) Also, if you know of other Genesys customers who would love to join, share this QR code with them so they can get to earning as well!
It's a win-win situation, the only way you lose is not to join. So get in there!
#General
#GenesysUserGroup
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Nicole Milliken
Genesys - Employees
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