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  • 1.  Data table update from Slot inputs

    Posted 16 days ago

    I have created Movie ticket booking bot in Genesys Cloud CX, with Slot input CustomerName, Date, MovieName, ShowTime, TicketCount, How can I write a Booking order details with slot inputs in a Data Table name BookinOrder?


    #API/Integrations
    #ConversationalAI(Bots,AgentAssist,etc.)

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    Debashis Bhakta
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  • 2.  RE: Data table update from Slot inputs
    Best Answer

    Posted 16 days ago

    You can achieve this by using a Data Action and /api/v2/flows/datatables/{datatableId}/rows to create a new row in the datatable using your Slot values as inputs.

    https://help.mypurecloud.com/articles/create-custom-action-integrations/



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    Savino Ricci
    Technical Consultant
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