Hello everyone,
We use a call flow with a data table for every incoming call. This means that the phone number is not assigned to a person. This also works great.
However, we are now faced with the challenge that the group header numbers no longer work via the groups.
Does anyone have any idea how we can get both to work together?
Data Table for our User

Call Flow

Group which is not working since we user the call distribution over our Data Table

#ArchitectureandDesign#Implementation#Telephony------------------------------
Alexandra Loers
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