Genesys Cloud - Main

 View Only

Discussion Thread View

  • 1.  Dialogflow CX - Service Account Required Roles

    Posted 01-31-2023 23:13
    From the documentation:

    Grant the following roles to the service account:
    • Dialogflow API Client
    • Dialogflow API Reader
    • Dialogflow Conversation
    However, the Dialogflow Conversation role does not exists in Dialogflow (link to IAM roles).  Possibly, this is an old role that has been deleted.

    Does someone knows what role should be used instead?

    #Integrations

    ------------------------------
    Jean-Philippe Gariepy
    Nu Echo Inc.
    ------------------------------


  • 2.  RE: Dialogflow CX - Service Account Required Roles

    Posted 03-16-2023 18:03

    Presumably, the role is Dialogflow Conversation Manager.



    ------------------------------
    Jean-Philippe Gariepy
    Nu Echo Inc.
    ------------------------------

    Original Message


Need Help finding something?

Check out the Genesys Knowledge Network - your all-in-one access point for Genesys resources