Hi,

Has anyone noticed that when adding a new user, or updated the divisions for a role, that the divisions are no longer sorted alphabetically?  Our team noticed this started about mid November this year.  I was just wondering if anyone else has noticed this behavior?

Hi! Yes, did noticed it as well. 

Hi,

Has anyone noticed that when adding a new user, or updated the divisions for a role, that the divisions are no longer sorted alphabetically?  Our team noticed this started about mid November this year.  I was just wondering if anyone else has noticed this behavior?

Hi,

Has anyone noticed that when adding a new user, or updated the divisions for a role, that the divisions are no longer sorted alphabetically?  Our team noticed this started about mid November this year.  I was just wondering if anyone else has noticed this behavior?

Hello Connie, 

I think they are sorted by last created division and not alphabetical. But I could be wrong, but yes I have noticed this as well. 

Cheers, 

Hi,

Has anyone noticed that when adding a new user, or updated the divisions for a role, that the divisions are no longer sorted alphabetically?  Our team noticed this started about mid November this year.  I was just wondering if anyone else has noticed this behavior?

Hi,

Has anyone noticed that when adding a new user, or updated the divisions for a role, that the divisions are no longer sorted alphabetically?  Our team noticed this started about mid November this year.  I was just wondering if anyone else has noticed this behavior?

Hi all,

Thanks to those who replied.  I have since opened a case with Genesys care and have been advised Dev will be implementing a fix hopefully next week.

Connie

Hi,

Has anyone noticed that when adding a new user, or updated the divisions for a role, that the divisions are no longer sorted alphabetically?  Our team noticed this started about mid November this year.  I was just wondering if anyone else has noticed this behavior?

Please let us know that outcome! 

Hi all,

Thanks to those who replied.  I have since opened a case with Genesys care and have been advised Dev will be implementing a fix hopefully next week.

Connie

Hi,

Has anyone noticed that when adding a new user, or updated the divisions for a role, that the divisions are no longer sorted alphabetically?  Our team noticed this started about mid November this year.  I was just wondering if anyone else has noticed this behavior?

Please let us know that outcome! 

Hi all,

Thanks to those who replied.  I have since opened a case with Genesys care and have been advised Dev will be implementing a fix hopefully next week.

Connie

Hi,

Has anyone noticed that when adding a new user, or updated the divisions for a role, that the divisions are no longer sorted alphabetically?  Our team noticed this started about mid November this year.  I was just wondering if anyone else has noticed this behavior?

Hi all!

It looks like this has been fixed up!  Divisions are once again in alphabetical order :)

Connie

Please let us know that outcome! 

Hi all,

Thanks to those who replied.  I have since opened a case with Genesys care and have been advised Dev will be implementing a fix hopefully next week.

Connie

Hi,

Has anyone noticed that when adding a new user, or updated the divisions for a role, that the divisions are no longer sorted alphabetically?  Our team noticed this started about mid November this year.  I was just wondering if anyone else has noticed this behavior?