PureConnect

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  • 1.  Email cannot be added to BCC Recipients when configuring Email

    Posted 02-28-2023 23:56
      |   view attached

    I can't add Email to BCC Recipients when configuring Email. I filled my email address in the BCC Recipients text box but after saving the information it disappeared. Can you help?



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    Ngo Quang Minh
    Minh Phuc Co., Ltd.
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  • 2.  RE: Email cannot be added to BCC Recipients when configuring Email

    Posted 03-01-2023 08:37

    This community is dedicated to the PureConnect product line and it looks from the screenshot that you are working with Genesys Cloud CX. May I suggest you head over to that forum to ask? You will probably have more luck ;-)



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    Paul Simpson
    Eventus Solutions Group
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  • 3.  RE: Email cannot be added to BCC Recipients when configuring Email

    Posted 03-01-2023 23:42

    thanks to Paul Simpson for the response



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    Ngo Quang Minh
    Minh Phuc Co., Ltd.
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