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Experience Survey - Onboarding and Adoption

  • 1.  Experience Survey - Onboarding and Adoption

    Posted 09-27-2023 11:35

    Hey Everyone,

    Some Genesys team members want to understand how you feel about your experiences getting up and running with software providers, so they have two quick surveys they would love for you to submit. Most questions are not specific to Genesys, but a few of them are.

    First, we are looking for who has purchased or migrated to a new software solution in the last year. We want to learn what matters to them during the onboarding/launch experience.

    Onboarding experience: https://genesyscx.az1.qualtrics.com/jfe/form/SV_bDcbax44kRvhLYW

    Second, we are looking for anyone who has been part of the feature expansion or optimization of new software in the last year. We want to learn how you like to engage with the software providers once you are live on the new tool.

    Adoption experience: https://genesyscx.az1.qualtrics.com/jfe/form/SV_eVEzNWe1PdzXPeu

    We will close both of these surveys on October 8 and would love your participation.

    Also, if you can share this with anyone who may be interested in weighing in, we would greatly appreciate it.



    Matt Lawson
    Genesys - Employees
    Online Community Manager

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