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  • 1.  Export phone container data from IA?

    Posted 08-20-2024 11:41
    Edited by Brian Moran 08-20-2024 12:00

    I would like to export the phone container data into a .csv, has anyone done this before? When I attempt to export the data using File > export, the option is greyed out.


    #SystemAdministration
    #Telephony

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    Brian Moran
    Conduent Business Services, LLC
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  • 2.  RE: Export phone container data from IA?

    Posted 08-20-2024 12:02

    In Interaction Administrator, you can "File" > "Export" and get a csv export of "most" of what is in directory services for the system, including phone configuration.

    The path you'd be interested in would be something like:  <sitename>\Production\<primary_cic_server>\Workstations or IP Phones



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    Aaron Lael
    State of Utah - comments on this forum reflect my own personal opinions\observations and are separate from any entity I am otherwise involved in.
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