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  • 1.  External Contacts - division awareness

    Posted 06-22-2023 11:40

    Hello! We need your help answering a few, quick questions before we can finalize our development plan to enable division awareness for Externalk Contacts. Please take 1-2 minutes to answer our survey. Thank you!


    #PlatformAdministration

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    Becky Powell
    Director, Product Management
    Genesys - Employees
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  • 2.  RE: External Contacts - division awareness

    Posted 05-16-2024 12:31

    Hi Becky,

    This has become a critical feature we are in need of. Is this something that is planned or in development?

    Is there an idea out there where I can vote for this to be implemented?

    Thanks, 

    Amanda



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    Amanda Marshall
    Keypath Education LLC
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    Original Message


  • 3.  RE: External Contacts - division awareness

    Posted 03-18-2025 05:00

    Hi Becky,

    Do you have any news for us regarding divsion aware external contacts? It looks like the rules and permission already have a division awarenes but I can't seem to assign a division to a external contact...yet. 

    I hope to be able to do so soon though ;) 

    Thanks,

    Martijn



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    Martijn Bos
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    Original Message


  • 4.  RE: External Contacts - division awareness

    Posted 03-24-2025 13:30

    Hello! This feature will be released on April 7th. Cheers!



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    Becky Powell
    Director, Product Management
    Genesys - Employees
    ------------------------------

    Original Message


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