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  • 1.  External tags for outbound calls

    Posted 12-05-2024 17:05

    Hi! We are trying to assign an external tag to each call made by a campaign, even busy, or disconnects. We were thinking about adding it through a call rule, but we need the interaction id. Is there another way to tag the calls?

    Thanks!

    Jesica


    #Outbound

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    Jesica Poliszczuk
    supervisor
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  • 2.  RE: External tags for outbound calls
    Best Answer

    Posted 12-06-2024 01:26

    Hi

    Try using triggers?



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    Cheers
    Zubair
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    Original Message


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